Learn how we sort results
Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
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Excellence in Customer Care
Oakley Services UK Limited
|
Corporate Training for Teams
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From 299 GBP
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Multiple (2)
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In Company
This excellence in customer care course shows that increasingly, customers are able to choose their suppliers not just for the...
Reception Training - Customer Service Course | In House
Live and Learn Consultancy
|
Corporate Training for Teams
5.0
(8)
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Multiple (2)
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In Company
1 Day Course - 10am to 4pm Delivered in-person or virtually Includes certificate When greeting customers either face to face...
Delivering Customer Satisfaction Assertively
STL
|
Professional Training
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From 495 GBP
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Multiple (26)
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Multiple (22)
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Classroom, Virtual Classroom
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Customer Complaint Handling
STL
|
Corporate Training for Teams
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Nationwide
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In Company
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents
Churchill Square Training & Development
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Corporate Training for Teams
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Multiple (4)
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In Company
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...
Customer Care
STL
|
Professional Training
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From 760 GBP
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Multiple (28)
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Multiple (22)
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Classroom, Virtual Classroom
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
Caring for your Customer | In-House
SquareOne Training
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Professional Training
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Nationwide
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In Company
Learn customer service skills with SquareOne Training's Caring for Your Customer training course. During this course, you will learn the...
Excellent Customer Care - Incoming Calls
PTP Training & Marketing Ltd
|
Professional Training
4.8
(6)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
Customer Experience Excellence
London Training for Excellence
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Professional Training
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From 3,951 GBP
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Multiple (2)
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Multiple (5)
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Classroom
How your customers experience your company is critical to your brand. Poor customer experiences can have catastrophic effects on brand...
Selling through service (In-House)
The In-House Training Company
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
In today’s fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a...
Customer Support
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how...
Customer Support
Lion Heart Consulting
|
Professional Training
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From 175 GBP
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Multiple (2)
-
Classroom, Self-Paced Online, Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how...
How to Say 'No' and Retain Customer Satisfaction
PTP Training & Marketing Ltd
|
Professional Training
5.0
(1)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Customer Service Skills for Government and Public Sector Employees Training Course - Tailored Course
Rcademy
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
The ability to provide good customer service is not only limited to the private sector. It can also be found...
Managing Customer Care
STL
|
Professional Training
4.9
(24)
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Classroom, Virtual Classroom
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Customer Profiling Techniques & Procedures
London Premier Centre
|
Professional Training
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From 3,750 GBP
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Multiple (6)
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Multiple (8)
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Classroom
One of the most important parts of any business is understanding who your customer is. Customer profiles are “customer types,”...
Delivering Customer Satisfaction Assertively
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Customer Care Skills Training Course - Tailored Course
Rcademy
|
Corporate Training for Teams
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Multiple (2)
-
In Company, Virtual Classroom
Customers are the soul of a business; most organizations are built with a customer-centric model. They are regarded as an...
Creating a Culture of Service Excellence – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(19)
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Multiple (2)
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Classroom, Virtual Classroom
Creating a culture of service excellence requires more than a set of ‘inspirational’ values, and a vision and mission statement....
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