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Customer Service
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Perhaps you’re an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you’re a...
Customer Service Training - In-House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(109)
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Top 10 Course
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Multiple (2)
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In Company
Perfect for all UK businesses, our 1-day Customer Service Training Course equips your employees with best practice customer care techniques...
Introduction to Customer Service - Tailored Training Course
CQM Training and Consultancy Ltd
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Corporate Training for Teams
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Nationwide
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In Company
An introduction to the knowledge, skills and behaviours required to work in a customer service environment. Customer Service personnel typically...
Customer Service Practitioner Level 2 - Apprenticeship
CQM Training and Consultancy Ltd
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Apprenticeship training for companies
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Top 10 Course
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Nationwide
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In Company
The Customer Service Practitioner Level 2 Apprenticeship will cover a broad range of topics and modules which will help delivery...
Customer Service Specialist Level 3 - Apprenticeship
CQM Training and Consultancy Ltd
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Apprenticeship training for companies
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Nationwide
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In Company
The Customer Service Specialist Level 3 Apprenticeship will cover a broad range of topics and modules to develop the learners...
Customer Service Training - (Corporate Training)
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Perfect for all UK businesses, our 3-hour Customer Service Training Course equips your employees with best practice customer care techniques...
Introduction to Customer Service Excellence - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
Reception Training - In-House Customer Service Course
Live and Learn Consultancy
|
Corporate Training for Teams
5.0
(8)
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Multiple (2)
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In Company
1 Day Course - 10am to 4pm Delivered in-person or virtually Includes certificate When greeting customers either face to face...
Financial Services Customer Advisor Level 2 - Apprenticeship
CQM Training and Consultancy Ltd
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Apprenticeship training for companies
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Nationwide
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In Company
Helping customers in banks and building societies or the broader financial services sector. This programme is ideal for those in...
Customer Support
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how...
Handling a Difficult Customer
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
Telephone Training - Professional Customer Care
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(66)
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Multiple (2)
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Virtual Classroom, In Company
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. This Customer Telephone Training Course...
PT207: Managing Customer Excellence
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI/IRCA certified PT207: Customer Excellence training course course will provide learners with the practical skills to identify the different...
Maximising Incoming Business Skills Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Participants will learn how to make the most of every incoming business opportunity. If your job is to deal professionally...
Customer Complaints Training - Professionally Handle Complaints
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(48)
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Multiple (2)
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In Company
Perfect for all UK businesses, our Complaint Handling Training Course will equip your team with effective communication skills and best...
How to Solve Customer Complaints - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
Contact Center Training
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
How to Answer the Telephone Professionally
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
Displaying 1-20 of 20 results
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