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Introduction to Customer Service - Tailored Training Course
CQM Training and Consultancy Ltd
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Corporate Training for Teams
-
Nationwide
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In Company
An introduction to the knowledge, skills and behaviours required to work in a customer service environment. Customer Service personnel typically...
Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
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Professional Training
5.0
(4)
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Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Financial Services Customer Advisor Level 2 - Apprenticeship
CQM Training and Consultancy Ltd
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Apprenticeship training for companies
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Nationwide
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In Company
Helping customers in banks and building societies or the broader financial services sector. This programme is ideal for those in...
Customer Service Excellence
STL
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Corporate Training for Teams
4.8
(19)
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Nationwide
-
In Company
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
Customised Customer Service In-house Training
Keys Training
|
Professional Training
5.0
(4)
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From 845 GBP
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Multiple (2)
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In Company, Virtual Classroom
Elevate your team’s customer service capabilities with our Professional Customer Service In-House Training . This bespoke training experience is tailored...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Customer Service Specialist Level 3 - Apprenticeship
CQM Training and Consultancy Ltd
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Apprenticeship training for companies
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Nationwide
-
In Company
The Customer Service Specialist Level 3 Apprenticeship will cover a broad range of topics and modules to develop the learners...
Customer Service Skills - In Company
Keys Training
|
Corporate Training for Teams
5.0
(5)
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From 845 GBP
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Nationwide
-
In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
Customer Service Training - (Corporate Training)
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Perfect for all UK businesses, our 3-hour Customer Service Training Course equips your employees with best practice customer care techniques...
Managing Customer Service - Tailored Course
Systematix Limited
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Corporate Training for Teams
-
Nationwide
-
In Company
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Customer Loyalty Programmes
Diomas Learning Solutions
|
Professional Training
4.7
(3)
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From 1,250 GBP
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Multiple (10)
-
Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
Customer Service Excellence Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
5.0
(5)
-
This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
participants will learn how to provide outstanding customer service. Whether you are in a dedicated sales role or a customer...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Through the Customers' Eyes (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
Reception Training - In-House Customer Service Course
Live and Learn Consultancy
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Corporate Training for Teams
5.0
(8)
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Multiple (2)
-
In Company
1 Day Course - 10am to 4pm Delivered in-person or virtually Includes certificate When greeting customers either face to face...
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course will enable participants to understand who their customers are and what they require us to do in order...
Customer Complaint Handling
STL
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Corporate Training for Teams
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Nationwide
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In Company
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents
Churchill Square Training & Development
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Corporate Training for Teams
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Multiple (4)
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In Company
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
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