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Dealing with Difficult People (In-House)

PTP Training & Marketing Ltd | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...

Customer Care Skills Training Course - Tailored Course

Rcademy | Corporate Training for Teams
  • Multiple (2)
  • In Company, Virtual Classroom
Customers are the soul of a business; most organizations are built with a customer-centric model. They are regarded as an...

Customer Service Excellence Training Course - CPD Certified

Maguire Training | Corporate Training for Teams
5.0 (5)
  • This course results in CPD hours
  • Multiple (2)
  • Virtual Classroom, Blended, In Company, Classroom
participants will learn how to provide outstanding customer service. Whether you are in a dedicated sales role or a customer...

Customer Service Excellence

STL | Corporate Training for Teams
4.8 (19)
  • Nationwide
  • In Company
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...

Introduction to Customer Service Excellence - 2 Hours | In House

Live and Learn Consultancy | Corporate Training for Teams
  • Multiple (2)
  • In Company, Virtual Classroom
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...

Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents

Churchill Square Training & Development | Corporate Training for Teams
  • Multiple (4)
  • In Company
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...

Mastering Customer Experience Excellence: A Comprehensive Training Programme

Churchill Square Training & Development | Corporate Training for Teams
  • Nationwide
  • In Company
In our Customer Service Excellence Training Course, you'll delve into the pivotal role of a customer service representative, mastering the...

Customer Service Skills for Government and Public Sector Employees Training Course - Tailored Course

Rcademy | Corporate Training for Teams
  • Multiple (2)
  • In Company, Virtual Classroom
The ability to provide good customer service is not only limited to the private sector. It can also be found...

Customer Service

Lion Heart Consulting | Corporate Training for Teams
  • From 175 GBP
  • Multiple (2)
  • In Company, Self-Paced Online, Virtual Classroom
Perhaps you’re an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you’re a...

Selling through service (In-House)

The In-House Training Company | Corporate Training for Teams
  • Multiple (2)
  • Virtual Classroom, In Company
In today’s fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a...

Customer Complaint Handling

STL | Corporate Training for Teams
  • Nationwide
  • In Company
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...

Customer Service Skills - In Company

Keys Training | Corporate Training for Teams
5.0 (5)
  • From 845 GBP
  • Nationwide
  • In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...

Managing Customer Service - Tailored Course

Future Savvy | Corporate Training for Teams
  • Nationwide
  • In Company
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....

Delivering Customer Satisfaction Assertively

STL | Corporate Training for Teams
  • Nationwide
  • In Company
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...

Customer Care for the Receptionist

STL | Corporate Training for Teams
  • Nationwide
  • In Company
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...

Building a Customer Centric Culture Training Program - Tailored Course

Rcademy | Corporate Training for Teams
  • Multiple (2)
  • In Company, Virtual Classroom
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...

Excellent Customer Service for Care Homes

Oakley Services UK Limited | Corporate Training for Teams
  • From 149 GBP
  • Multiple (2)
  • In Company
This Customer Care course highlights that increasingly, residents, medical professionals, family and guardians are able to choose their care homes...

Customer Care

STL | Corporate Training for Teams
  • Nationwide
  • In Company
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...

Mastering Customer Interactions: Excellence in Email and Telephone Communication

STL | Corporate Training for Teams
  • Nationwide
  • In Company
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...

Customer Care (In-House)

PTP Training & Marketing Ltd | Corporate Training for Teams
  • This course results in CPD hours
  • Multiple (2)
  • In Company, Virtual Classroom
Displaying 21-40 of 82 results
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More topics within Customer Service
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St.Paul St.Paul
Manchester Manchester

Case studies within Customer Service

The Principles of Data Storytelling
The Principles of Data Storytelling

Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
18 Aug 2023
STL
STL
18 Aug 2023
STL
Maguire Training
18 May 2022
Maguire Training
STL
18 Aug 2023
STL
Churchill Square Training & Development
29 Feb 2024
Churchill Square Training & Development
Maguire Training
18 May 2022
Maguire Training
STL
18 Aug 2023
STL