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Essential skills for HR professionals
London Premier Centre
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Professional Training
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From 3,750 GBP
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Multiple (7)
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Multiple (8)
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Classroom
Pursuing an HR career is not for the faint of heart. Being responsible for making hiring and firing decisions, keeping...
Feedback & Difficult Conversations
Oakley Services UK Limited
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Corporate Training for Teams
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From 199 GBP
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Multiple (2)
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In Company
Giving and receiving feedback is a fundamental part of everyday work and this one day Feedback & Difficult Conversations course...
Grievance, Discipline, and Dismissal
Chartered Institute of Personnel Development
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Professional Training
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From 990 GBP
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Multiple (2)
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Multiple (2)
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Virtual Classroom, In Company
Grievances, disciplinaries and dismissals are challenging whatever your role. Get the knowledge and skills you need to handle these situations...
Essential Skills for the Modern HR Practitioner
London Premier Centre
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Professional Training
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From 3,750 GBP
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Multiple (7)
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Multiple (8)
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Classroom
In an HR role, you are likely to encounter some challenging situations, and it will often be your job to...
How to say No effectively: Mastering Boundaries for High Performance Teams
Crossroads Global Private Limited
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Professional Training
4.8
(6)
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From 45 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
'No,' it's only two letters. It's only a single word. But why is it so difficult to use? Saying 'no'...
Conflict Management
SKL Training Limited
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Professional Training
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From 50 GBP
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Worcester
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Classroom
When working with others, there are often times when conflict will arise. We provide training for adults in a variety...
Psychology Topic: Politics/Conflict Management with Keith Rice
Shipley College
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Professional Training
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From 110 GBP
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Shipley
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Classroom
This is one of two psychology topics which build on the Introductory course, ‘Understanding Yourself and Others’. It provides a...
Conflict Resolution
Chartered Institute of Building
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Professional Training
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Berkshire
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Classroom
Conflict in the workplace environment can lead to multiple negative consequences. High staff turnover, absenteeism, excess sick leave, productivity problems...
Difficult Conversations
St Andrews Management Centre Ltd
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Difficult conversations are an integral part of effective management and can be critical to managing performance, promoting attendance, and improving...
Handling Difficult Conversations with Ease & Confidence
BPP Professional Education
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Professional Training
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From 634 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online
Overview Broaching difficult subjects with colleagues and clients is often a daunting prospect for many. People sometimes avoid conflict situations...
Preventing Violence in the Workplace Level 2 Award
Shipley College
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Vocational & College Courses
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From 75 GBP
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Shipley
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Classroom
Preventing Violence in the Workplace Level 2 Award : This qualification is suitable if you work with customers and service...
NCFE Level 2 Diploma for Customer Service Practitioners
City and Islington College
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Vocational & College Courses
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London
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Classroom
What does this qualification cover? This qualification is designed to provide learners with the knowledge, skills and understanding to work...
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course)
Corporate Training Partnerships
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Professional Training
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From 475 GBP
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Multiple (2)
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Classroom, Virtual Classroom
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
Complaints and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...
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