Credit controller | Average UK Salary & Outlook

Credit controllers help firms get the money they are owed from businesses and individuals.

Related jobs: Credit manager
  • Record information about financial status of customers and status of collection efforts.  
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.  
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.  
  • Arrange for debt repayment or establish repayment
Read more about Credit controller

Credit controllers typically work around 38 to 40 hours per week.

As a Credit controller you will typically work evenings / weekends.

This occupation tends to be:

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out
Read more about Credit controller
* from ONETonline
Average salary
25,283 GBP *
per year
16,000 GBP
30,000 GBP
Starting
5+ Experience
* data taken from the Office of National Statistics (ons.gov.uk)
Average salary for Credit controller

  • 26,633 GBP
  • 24,599 GBP
Average salary for part-time Credit controller
Average salary for full-time Credit controller

Showing:
  • 15,652 GBP
  • 14,867 GBP
  • 25,283 GBP
  • 24,599 GBP
  • 26,633 GBP
Salary over time for Credit controller

Salary for this role has increased over time
  • 22,966 GBP
  • 23,920 GBP
  • 23,809 GBP
  • 24,271 GBP
  • 24,894 GBP
  • 24,977 GBP
  • 25,283 GBP
  • 26,735 GBP
  • 29,070 GBP
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Future outlook for Credit controllers

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Fair outlook
26 000+ jobs available
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Balanced outlook
3% yearly wage growth (on average)
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Balanced outlook
60% chance of automation in the future

Credit controller - Your future job?


Which qualifications do I need?

Find out what you need to know in order to become a Credit controller and the highest average level of education for people in this role.

In terms of people already doing this job:

  • 48% of people in this role have GCSEs or equivalent
  • 27% of people in this role have a certificate of higher education or equivalent but no degree
  • 21% of people in this role have a Bachelor's degree

You could do a Level 3 Certificate or Diploma in Financial Studies.

You'll need:

  • customer service skills
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • to be thorough and pay attention to detail
  • ambition and a desire to succeed
  • administration skills
  • persistence and determination
  • excellent verbal communication skills
  • to be able to carry out basic tasks on a computer or hand-held device

Get the right qualification to begin your journey to becoming a Credit controller

Credit Risk / Credit Analysis

Things to highlight for your Credit controller interview

Integrity Job requires being honest and ethical. Attention to Detail Job requires being careful about detail and thorough in completing work tasks. Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations. Independence Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

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