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Customer Care - Incoming and Outgoing Calls
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Selling for Non-Sales Professionals
4.7
(9)
PTP Training & Marketing Ltd
Professional people in many disciplines find themselves having to sell. The technical specialist to the client, the finance expert to...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
First Line Manager Skills
4.8
(10)
PTP Training & Marketing Ltd
First Line Managers in an organisation have often been promoted within from a technical or specialist job or have come...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Essential Management Skills (2 Days)
4.8
(26)
PTP Training & Marketing Ltd
This 2 day course aims to give those in their first managerial role a thorough understanding of the role of...
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Professional Training
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2 days
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From 560 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Time Management
4.9
(31)
PTP Training & Marketing Ltd
Time is a limited resource and it is essential in organisations that the right task is done at the right...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Selling Skills for Exhibitions
PTP Training & Marketing Ltd
Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
Negotiation Skills
4.8
(31)
PTP Training & Marketing Ltd
This negotiation skills course will offer participants the confidence to plan a negotiation strategy and execute it to perfection. Seven...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Essential Leadership Practices - Half Day (AM)
PTP Training & Marketing Ltd
This Essential Leadership Practices course will help Participants understand and appreciate then core skills and practices of effective leaders. It...
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Professional Training
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0.5 days
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From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Performance Review Skills
5.0
(1)
PTP Training & Marketing Ltd
The rules for work have changed and we all have to perform better, work smarter, stay motivated, and achieve specific...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Excellent Customer Care - Incoming Calls
4.8
(6)
PTP Training & Marketing Ltd
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Project Management
4.9
(27)
PTP Training & Marketing Ltd
PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and...
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Professional Training
-
1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
People Management
4.9
(33)
PTP Training & Marketing Ltd
PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online, Virtual Classroom
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This course results in CPD hours
Successful Presentations
4.8
(30)
PTP Training & Marketing Ltd
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Coaching Skills
4.9
(14)
PTP Training & Marketing Ltd
This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Professional Writing Skills
4.7
(10)
PTP Training & Marketing Ltd
PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and...
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Professional Training
-
1 day
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
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This course results in CPD hours
One-To-One and Small Group Training
4.3
(3)
PTP Training & Marketing Ltd
In today’s workplace it’s often more appropriate and cost-effective to train employees on-the-job or in small groups. Therefore, this one-to-one...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Cutting Costs and Waste in Your Office
PTP Training & Marketing Ltd
An inspirational and practical course that explores where and how we can cut waste in the office through environmental and...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Investor and Entrepreneur Skills
PTP Training & Marketing Ltd
This investor and entrepreneur training day is in two parts. The first shows how those that were successful entrepreneurs managed...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Introduction to Management and Supervisory Skills
4.8
(64)
PTP Training & Marketing Ltd
PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and...
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Professional Training
-
1 day
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online, Virtual Classroom
-
This course results in CPD hours
Leadership & Management Skills
4.9
(43)
PTP Training & Marketing Ltd
PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and...
-
Professional Training
-
1 day
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online, Virtual Classroom
-
This course results in CPD hours
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