Course description
Healthcare support staff can work in a variety of different settings within the NHS and private care facilities. The role of the support staff is to provide assistance to healthcare professionals in diagnosing, treating and caring for patients. The Level 3 Diploma in Healthcare Support provides learners with the knowledge, understanding and skills required to work in a range of healthcare support settings. The content of the qualification also aligns with the knowledge and skills required for the Senior Healthcare Support Worker apprenticeship standard. The content is applicable to a variety of roles, examples of which are: adult nursing support, maternity support, theatre support, mental health support, children and young people’s support, allied health profession (therapy support).
Upcoming start dates
Suitability - Who should attend?
Learners will need to be working or on a practical placement in a setting for the duration of the course as they need to show competence in both skills and knowledge.
Training Course Content
There are 15 mandatory units to this course:
- Promote communication in care settings
- Promote effective handling of information in care settings
- Promote personal development in care settings
- Promote person-centered approaches in care settings
- Promote equality and inclusion in care settings
- Promote health, safety and well-being in care settings
- Responsibilities of a care worker
- Duty of care in care settings
- Safeguarding and protection in care settings
- The principles of infection prevention and control
- Causes and spread of infection
- Cleaning, decontamination and waste management
- Understand mental health problems
- Understand mental well-being and mental health promotion
- Study skills for senior healthcare support workers
Optional units will be discussed with the learner and assessor upon application to the course.
Why choose Wiltshire College & University Centre
96% of students go onto further study, training or employment
98.8% overall pass rate for Level 3 courses
1,089 courses to choose from
Continuing Studies
The qualification content is applicable to a variety of roles, examples of which are: Senior Healthcare Support Worker, Senior Healthcare Assistant, Maternity Support Worker, Theatre Support Worker, Mental Health Support Worker, Children and Young People Support Worker, Therapy Support worker, Rehabilitation assistant, Enablement worker.