Course description
Who is this course for?
Assuming only a basic knowledge of Windows, the topics covered on this course will give you the basic skills to use Outlook for managing e-mail and organiser functions such as the contact lists and the diary.
Content
Overview
The ribbon in Outlook
Using Outlook as mail client and as personal organiser.
Familiarity with the Outlook Window components and the use of folders to store different categories of information.
Awareness of different Outlook views.
The To-Do Bar.
Using Tell Me.
Opening new mail.
Organising, replying and forwarding received messages.
Creating new messages.
Addressing new messages.
Attaching files to messages.
Using message flags.
Assigning importance to messages.
Attaching delivery and read receipts to messages.
Setting up Auto Signatures.
Conversation View.
Contacts
Creating, sorting and viewing contacts.
Using the contacts folder to send messages.
Creating distribution lists.
Calendar
Overview of the Calendar folder.
Creating appointments and adding all day events.
Setting up meeting requests.
Reading other users calendars and sending calendars as an email.
Overlaying and viewing calendars simultaneously.
Tasks
Creating a task and setting reminders.
Managing on going tasks.
Marking tasks as being complete.
Integrating into the calendar.
Notes
Use of electronic 'Post It' notes to capture random events.
Additional Topics
Other topics of interest will be covered when you are comfortable with the core elements of the course, where time allows.
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