Overall I found the course really interesting and interactive. Key account management is not something I at present do in my role but was useful to look at the planner and to de...

Patrick is excellent in his delivery and I have learnt a lot which I think will benefit me and my organisation

A great session on Account Management. Some useful hints and tips to take away and think about. Patrick was great as usual.

Another insightful and interesting course delivered in style by Patrick. Some extremely useful tools and tips which I will definitely be using in my role straight away.

Fantastic course, really well delivered at an inclusive pace, with many practical tools, tips and suggestions to take away and incorporate into my work.

Simon , really come across very well , and took the time to explain things in a way that would help me take it in , he also was very good at making it relevant to my job / market

Great Course as always with Simon, very interactive and engaging

Course was very informative and also enjoyable, good level of individual work but also interactive good review.

I can definitely see how I can apply these tools and skills in my role dealing with key accounts and strategies.

Great to think about new methods and systems etc.

A brilliant opportunity to reflect on both personal attributes and characteristics of business partners. An eye opener into a bigger picture within account management

Great trainer very engaging. Course content was relevant and very well structured.

Great trainer and course. Very informative and delivered in a clear, easy to understand manner.

Really good course. The trainer was happy to tailor parts of the course to my situation which was very beneficial.

A great course giving an insight into how to deal with and adapt to different customer styles.

Great course, structure and layout. I will use the skills I have learnt to create and complete my key account planner with the objective to manage my accounts with more focus, b...

Very useful course. Given me a much better understanding on how to manage my key accounts.

Excellent course and exceeded my expectations.

Very good courtse.Looking forward to implementing skills learnt in to practice. Also putting into practice as a team

Karl was great as always, very attentive. Nice to be in a small group!

Great session - very informative- Karl is a great coach and gets everyone involved!

Great trainer, fab delivery

Really informative and contained a huge amount of useful information that I will definitely apply in the future.

It was a good, well structured course. Simon was very knowledgable and personal. It was quite intense being in a 1-on-1 course but I think I managed to get the best I could out ...

Karl is an excellent trainer - he guides through each stage and the process and allows a greater understanding.