Course description
Appointment Making: In-House Training
Increase the number of new business appointments you make
As important as it is to keep existing customers, to ensure future success companies must continue to generate new business. Finding new high quality contacts who will become long term loyal buyers of your products and services is the objective of virtually every business. Yet it can feel impossible with increased competition on price or product/service range, poor sales technique and greater resistance to sales calls being just some of the perceived barriers.
Generating new business, however is a skill that can be learned. This all begins with establishing contact with the right person and then gaining that all important appointment at a specified date and time. Once learned, these skills can consistently open doors, ensuring appointment targets are met and new sales are generated.
Key outcomes:
- Increase conversion rates and generate more qualified appointments
- Learn how to structure calls effectively through TACK’s phone lab a unique, practical environment enabling you to practice, listen and receive feedback on your calls
- Increase confidence to overcome objections
Suitability - Who should attend?
This course is suitable for anyone who uses the phone to find new customers and are responsible for generating new business for themselves, their colleagues or their company.
Training Course Content
You will leave the course able to:
- Generate more qualified appointments
- Get through to the decision maker
- Open the call and gain the contact’s attention
- Establish rapport
- Create and establish the need for an appointment
- Respond to objections with confidence
- Close on the appointment
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Reviews
Average rating 4.9
Very interesting course. I feel like I learnt a lot.
Very good session alot to think about and consider.
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Tack TMI UK
With over 110 years combined experience and expertise, Tack TMI are the global learning and development experts. Focussing on the areas of Sales Excellence, Customer Experience, Leadership and Management Development, Personal Development, Change and Innovation and Safety Culture we partner...
Nick is a great trainer. Very knowledgeable offering advice and support to our team.