Course participant reviews for Telephone Techniques

Based on 7 reviews.

Reviews are published according to our review policy.

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Amber

5/5

19 Jan 2024

Most useful topic: practise call

Herb

5/5

19 Jan 2024

Most useful topic: practice call

Emilia

5/5

19 Jan 2024

Everything was good. Ran smoothly and have better understanding of topics

Celine

5/5

19 Jan 2024

Most useful topic: Transferring calls; retrieving and putting them on hold

Abigail

4/5

19 Jan 2024

Most useful topic: Difficult callers

Stephanie

5/5

19 Jan 2024

Most useful topic: how to handle difficult callers

Niamh

5/5

19 Jan 2024

The training was incredibly useful; and Tony was a great trainer. The content was engaging and informative; it will 100% improve my work performance!