Microsoft Teams - Communication and Collaboration
- This course will provide technical knowledge of the Microsoft Teams program, coupled with techniques for getting the most from virtual meetings and remote communication in general. It is perfect for those who want to improve their virtual communication with colleagues, waste less time in meetings and work more productively.
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 212,819 people .
- Over 14,260 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.7% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
This course is suitable for anyone using Microsoft Teams who would like to build more efficient practices in their communication and collaboration when working remotely/hybrid.
Are you a manager looking to improve the communication and engagement of your team by encouraging better use of MS Teams? Take a look at our Microsoft Teams: Improving Productivity for Managers course, also available in the Virtual Classroom for your convenience.
Training Course Content
Introduction to Teams
Teams overviewNavigation
Communication and collaboration best practice
Personal settings and customisation
Setting status messagesManaging devices, including headsets and microphones
Using the search tool to find specific messages, files or people
Using the command box to quickly access features
Managing notifications
Written communication in Teams
Channel conversationsWhat they are
When to use them
Targeting messages using @mentions
Private chats
What they are
When to use them
Communicating effectively
Sharing files
Use the Wiki tab for shared information
File sharing and Collaboration
Managing documents in TeamsUploading existing documents
Creating new documents
Editing files in Teams
Efficient file management
Version control
Co-editing and communication techniques
Video and Audio communication
Making audio callsMeet now - instant video calls
Inviting people to the call
Facilitating Teams meetings
Scheduling a meetingUsing the Teams and Outlook calendar
Inviting people outside your organisation
Creating a useful agenda
Managing participants
Screen sharing and using the presenter role
Chat window - how and when to use this
Co-editing in a meeting and controlling screens
Swapping meeting presenter roles
Recording meetings and reviewing using Stream
Making your meetings impactful and productive
Setting boundaries and rulesEncouraging active participation from all attendees
Managing discussions
Dealing with interruptions
Keeping to the agenda
Creating a clear action plan
Influence and persuasion in the virtual setting
Using other apps with Teams
Managing projects easily with PlannerSharing video content using Stream
Idea sharing and collaboration using OneNote
Action Planning
Creating a personal action plan to maximise productivitySharing best practice and getting buy in from your colleagues
Expenses
Prices on application. Contact us for quote.
Request information - obligation free
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Reviews by course attendees
Average rating 4.8
Based on 18 reviews.
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Reviews are published according to our review policy.
Graham
19 Jun 2024
Kirsty
19 Jun 2024
Most useful topic: Teams training
Catherine
19 Jun 2024
Most useful topic: all of the course
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I felt that the subjects covered were a bit too numerous to be covered fully in the time allocated and some of the items covered may have been too advanced for this first session