Introduction to Workplace Counselling Skills
- Attending this course provides a thorough grounding in key counselling theories and practical skills, empowering participants to effectively support their colleagues.
By learning to identify and manage stress and mental health issues, delegates will be better equipped to foster a resilient and empathetic workplace culture.
This course also offers practical tools and strategies, enhancing the ability to handle difficult situations and promote overall well-being within their teams.
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 209,877 people .
- Over 14,204 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.7% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
This one-day course is designed for business professionals, managers, HR personnel, and team leaders who seek to enhance their understanding of counselling within the workplace.
It is particularly beneficial for those responsible for employee well-being, aiming to cultivate a supportive environment that addresses mental health proactively. Additionally, individuals new to counselling or those looking to refresh their skills will find this course invaluable.
Training Course Content
Introduction to Workplace Counselling
Understand the role of counselling skills in the workplace.Learn about the importance of these skills in supporting colleagues.
Explore the ethical considerations in workplace counselling and when to refer to professional counsellors.
Understand the importance of maintaining professional boundaries.
Understanding Key Counselling Theories
Brief overview of key thinkers (e.g., Carl Rogers, Sigmund Freud, Carl Jung)Introduction to basic counselling principles and ethics
Interactive discussion on different counselling approaches
Developing Core Counselling Skills
Active listening and effective communicationEmpathy and building rapport
Interactive exercises to practice skills
Strategies for breaking bad news and defusing anger in challenging situations.
Learn how to manage your own emotions during difficult conversations
Managing Stress and Mental Health in the Workplace
Identifying signs of stress and mental health issuesIntroduction to the CALMER framework for stress management
Strategies for supporting colleagues and promoting well-being
Dealing with Bereavement
Guidance on supporting colleagues through loss and bereavement.Understand the stages of grief and how to provide appropriate support.
Practical Applications and Case Studies
Case studies and real-world scenariosGroup discussions on handling difficult situations
Expenses
Prices on application. Contact us for quote.
Request information - obligation free
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STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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