Course description
This two-day interactive coaching skills course is suitable for leaders, managers, supervisors, HR professionals, and anyone interested in harnessing the power of a coaching approach in the workplace.
Coaching skills provide managers with the tools to support the development of confident, skilled, and high-performing individuals and teams, as well as the ability to effectively manage challenging situations and conversations. By integrating a coaching approach, managers and leaders can empower employees and foster effective communication and constructive relationships, contributing to effective working and organisational cultures. Coaching tools also enable managers to support reflective learning and development, creating more confident, autonomous, and insightful team members.
By the end of this two-day programme you will have learnt the key concepts behind coaching skills and been provided the opportunity to practice your newly learnt techniques amongst peers, ready to take straight back into your organisation and make immediate positive changes.
Upcoming start dates
Suitability - Who should attend?
This two-day interactive course is suitable for leaders, managers, supervisors, HR professionals, and anyone interested in harnessing the power of a coaching approach in the workplace.
Outcome / Qualification etc.
Learning Outcomes:
- Increased understanding of what coaching is and how it can be utilised as an effective management approach
- Ability to use coaching to create a positive working culture which promotes growth, increased job satisfaction and supports retention of staff
- Learn how coaching practices to influence motivation levels and increase engagement and collaboration.
- Ability to hold challenging conversations with confidence and give meaningful, specific feedback to aid staff development.
- Increased listening skills and understanding to support the building of professional relationships and trust within the workplace.
- Understand the difference between coaching and mentoring and be able to differentiate skills accordingly.
- Use coaching to support organisational succession planning.
Training Course Content
Day One
- What is coaching? An introduction to coaching
- The role of a manager as a coach
- The difference between coaching and mentoring
- Keys aspects of coaching skills
- Language and listening skills in order to build trust and rapport
- Applying emotional intelligence in the workplace
- Grow Coaching model introduction
- Interactive coaching practise, reflection & feedback
- Coaching benefits for individuals & businesses
- Action planning how to use coaching in your own organisation
Day Two
- Holding conversations with purpose
- Coaching culture and the sphere of influence
- How to effectively hold formal conversations
- Coaching for feedback using the 5 conversations framework
- Coaching through difficult conversations
- Coaching for performance using the Skill/Will matrix tool
- Practical Coaching Activity
- How to effectively deliver corridor coaching – informal, conversations ‘on-the-run’
Course delivery details
Course Benefits
This course supports you in acquiring coaching skills and tools that can be immediately implemented in the work environment. To enable you to role model the benefits of coaching to each of your team members, to allow growth, purpose and motivation.
- Enhanced Leadership Skills: The course equips managers with effective coaching techniques, enhancing their leadership capabilities and enabling them to guide and inspire their teams more effectively.
- Improved Communication: Attendees learn communication strategies that foster better understanding and collaboration, leading to stronger relationships with team members and colleagues.
- Optimised Performance Management: The training provides practical tools for performance coaching, enabling managers to set clear goals, provide constructive feedback, and drive continuous improvement within their teams.
- Employee Engagement: Effective coaching contributes to increased employee engagement by recognising and developing individual strengths, fostering a positive work environment, and promoting a sense of purpose among team members.
- Talent Development: Managers learn to identify and nurture talent within their teams, contributing to a culture of continuous learning and development that benefits both individuals and the organisation.
*Please note you are not a qualified coach on the completion of this course. If you are looking for an accredited route to become a qualified coach please look at our ILM Level 5 Coaching and Mentoring Programme or ILM Level 7 Coaching and Mentoring Programme
Salford Professional Development
Salford Professional Development (SPD) is a subsidiary of the University of Salford, located in Greater Manchester. It provides a wide range of training options, including in-house, virtual, and customised programs, serving over 9,000 clients annually from both the public and...