Course description
Grow in confidence and develop the skills to have greater impact and influence at work.
Overview
Work is no longer just about working 9-to-5 with a hierarchal structure and a physical base. It is fast-paced, busy and noisy as we compete for space and airtime to collaborate and get things done. Due to changing work practices, how we communicate needs to be thought about differently. Amidst such noise and competition, how can we be heard? How can we have influence? How can we have an impact?
Developing Influence and Impact focuses on developing the skills and knowledge necessary to influence and manage challenges within today’s organisations. During this course, participants will tackle genuine issues relating to maximising their influence and impact in a variety of contexts. In doing so they will become attuned to the psychology of performance and the impact of one’s mindset on thinking and behaviour.
Why this programme, now?
Our world of work is fast paced, busy, noisy and we compete for space and airtime. Changing work practices mean that communication and message needs to be thought about differently. In many ways the world has opened up. We have access to different voices, different messages, different approaches. and the pandemic has also given many the impetus to refresh their priorities. Amidst such noise and competition, how can we be heard? How can we have influence? How can we have impact?
Aspects of our personal lives have changed too. We have learnt about ourselves over the pandemic; what we are capable of, how strong we are, how determined we are, how resilient we are, what we value and what we want from life. Having influence and impact in our everyday lives enables us to plan, embrace and drive our personal change agendas.
Developing Influence and Impact programme focuses on understanding that our new world of work and life requires influential, impactful people who are brave and willing to have their voice and ideas heard. The Developing Influence and Impact programme develops the skills and knowledge of how to create space to step in and step up to have influence and manage challenges whether internal or external, allowing you to optimise your impact. Learning from each other and from expert facilitators, learners will leave the programme with the skills for creating space and being heard.
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Suitability - Who should attend?
Who is this course for?
Anyone who wants to be more influential in their workplace or everyday context
Those that are leading, managing or collaborating with others and want to have more impact in their interactions
Those that are pitching or developing an idea, moving people through change or navigating change themselves
Benefits for you:
You will have increased confidence and greater awareness of the skills needed to improve your impact and influence in a variety of contexts
You will learn new behaviours and new ways of thinking through planning, practice, feedback and peer support
You will learn the tools and frameworks which deepen the knowledge of the mind, power, negotiation skills and planning that you can implement immediately
You will develop an understanding of relational skills such as group dynamics, communication, relationship and stakeholder mapping and collaboration to solve problems and add value to the relationships that you form
Benefits for your organisation:
Organisations remain in a state of flux as they grapple with change and ambiguity and they need leaders and managers who can influence and manage change resourcefully and effectively. This course develops your leaders and managers with the personal, technical and relational know-how to be more influential change agents, advocates and champions, therefore adding value to your organisation.
Training Course Content
Module One:
Introductions and Mindset
- Creating the learning environment and contracting for an impactful journey
- Engaging with your learning and development
- Understanding your mindset and confidence
Consciously Influencing and Presence
- Tactics and tools to be influential
- Exploring influencing for your context
- Awareness of effect of values on presence and impact
- Managing your presence for impact
Module Two:
Communication Skills and Power
- Active listening skills
- Asking powerful questions
- Understanding and harnessing sources of power
Empowerment and Bias
- Creating a climate for empowerment
- Understanding and addressing bias
Module Three:
Negotiation
- Influencing with negotiation
- Achieving a successful negotiation
Review and Action Planning
- Review course content
- Action planning
Module Four:
Action Learning Review
- Understanding learning from the Workplace Practice phase
Action Planning
- Revisit, expand on course content
- Action planning
Course delivery details
Course Delivery –
- An initial three-day face-to-face or a six-half-day virtual course to develop the skills and knowledge you require have greater impact and influence at work
- You then return to your workplace to apply your learning
- One month later, working together, your group and facilitator will share experiences, identify topics for practice and use various techniques to refine and improve your skills
- The final session is delivered virtually in two half-day sessions. By the end of this course, you will have improved your confidence and skills in order to sustain a greater impact back in your workplace