Course description
The Excellence in Municipal Governance Training Course by Rcademy will focus on the requisite skills, knowledge, and techniques of the local government environment and its dynamic role in society. It will help you develop a clear understanding of municipal governance, leadership responsibilities, and oversight as the modern global society demands higher standards of leadership and service delivery. The course is designed to help you understand the core principles of municipal governance, such as acting as a custodian of the scarce resource that belongs to the public in the municipality, acting as the improved representation of the society at large, and providing better leadership, oversight, and monitoring of the municipal.
What is municipal governance?
A municipality is the local political and area division of a government established to serve the local people for a defined area. Municipal governance is the organization of leadership of this local government to serve the local people better. Municipal governance entails all the elected and appointed officials responsible for serving the people in various capacities. Like any other public officer, municipal governance also needs the training to understand how to perform their duties and serve the people better.
Upcoming start dates
Suitability - Who should attend?
Who Should Attend?
The E-Governance: Digital Transformation in Government Certification Training Course by Rcademy is ideal for:
- Members of the governing council in municipalities
- Municipal executives
- Township managers
- Public administrator
- Public administration consultancy
- Political analysts
- Project Administrator
- Senior-level managers
- Procurement administrators
- Supervisory officers
- Middle-level managers
- Regulatory administrators
Outcome / Qualification etc.
The main aims of The E-Governance: Digital Transformation in Government Certification Training Course by Rcademy are to enable participants to be able to:
- Completely understand the increasingly complex environment of municipality governance
- Easily encourage teamwork in your area of work
- Discover and learn how to use meaningful management tools and techniques
- Enhance the required skills and abilities to be an effective municipal manager
- Communicate more efficiently internally and externally
- Gain an understanding of the functioning of local governments
- Assume higher-level offices in the municipalities
- Use appropriate oversight strategies and tools to monitor and implement plans
- Appreciate the parameters for governance action and how leadership is best exercised within a specific local government context
- Implement programs within the municipalities
- Establish future-oriented plans, strategies, perspectives, and policies in the context of markets, state interventions, economy, etc
Training Course Content
Module 1: Strategically using your power to gain political mileage
- Using power to gain informal and informal influence abilities
- Ethics and respect in gaining political abilities
- Four political power source
- Recognizing alliances, roles, relationship qualities, and groups
- Understanding political positions
- Contextualizing the use of the political ability
Module 2: The Art of Communication in delicate scenarios
- Few delicate communication models
- Strengths and challenges
- Using Marshall Rosenberg’s method of nonviolent communication
- Reading, writing, and listening skills
- Using the new intervention techniques in handling delicate issues
- Various communication styles
Module 3: Lean Management for Municipalities
- Understanding the role of each person within a continuous improvement approach
- Understanding the philosophy of continuous improvement
- Change management
- Understanding the management process
- Dealing with the senior management team to the employees
- Organizational structure through processes
- What is lean?
- Kaizen and its use
- A3 and its use
- Reducing operations with no value-added
- Spaghetti diagram
- Lean improvement tools
- Identifying waste
Module 4: Human rights issues management
- Ensuring that differences become an advantage to the team
- Understanding the obligations and rights of employers
- Characteristics of discrimination
- Managing Employer’s Obligations: Tools and Techniques
- Various issues associated with protected grounds
- Human rights laws
Module 5: Staff retention
- Making management principles operational
- Implementing active and reactive staffing strategies
- Developing plans to allow you to identify long, short, and medium recruitment needs
- Understanding the dominant factors that motivate people to remain at their jobs
- Properly defining roles
- Defining the organizational culture
- Increasing the chances of hiring the right employees
- Promoting better management practices
Module 6: Managing workplace conflict
- Defining the costs and benefits linked to conflicts
- An approach based on interests and needs
- Managing conflicts based on power, interests, and rights
- Understanding conflict resolution policies and how to create them
- Escalating and dealing with conflicts swiftly
- Conflict resolution plan
Module 7: Overcoming resistance
- Engaging and empowering people to act
- Developing and implementing a change management plan
- Institutionalizing change management
- Identifying and addressing resistance to change
- Articulating a vision for a change initiative
- Engaging resistant people
Module 8: Municipal financial governance
- Municipal public purchasing – Necessary approaches – Commercial agreements – Legislation – Key principles related to public markets
- Community building fund – Capital investment plan – Application and eligible subcategories – Annual investment reports
- Managing finances – Improving the budget preparation process – Preparing adequate capital for projects – Managing various funds – Understanding the roles and responsibilities of the treasurer – Improving the reporting process – Municipal auditors
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Rcademy
Rcademy is a global training and consultation organisation set out to bridge the gap between you now and what you can be in the near future. We are facilitators of knowledge impartation. Our team of established and experienced training enthusiasts...