Course description
Communication skills are essential parts of our daily lives, and everyone needs to have a reasonable mastery of these skills. This is more so for professionals whose careers depend on relating to others and communicating their thoughts. Nevertheless, as necessary as these skills are, not everyone is naturally adept at using them. Are you searching for how you can learncommunication skills in business? Which course is best for communication skills? What are the most effective communication skills? This training course on effective Business Communication skills by Rcademy will answer all your questions and more.
Professionals in the business world need Business Communication skills to become more effective at communicating with others. The Effective Business Communication Skills Training Course by Rcademy contains lessons and proven tips on becoming a better communicator. Learning and adapting to these skills will increase your efficiency in your profession.
Upcoming start dates
Suitability - Who should attend?
Who should attend?
Professionals in different fields of business should attend The Effective Business Communication Skills Training Course by Rcademy, including –
- Executive heads
- Team leads or department heads
- Customer support officers
- Secretaries and receptionists
- Administrative assistants
- Communication professionals
- Trainers or teachers
- Other business professionals
Outcome / Qualification etc.
The objectives of The Effective Business Communication Skills Training Course by Rcademy are to enable professionals to:
- Know how to convey their ideas in articulate ways
- Learn how to influence others within their professional space.
- Learn to communicate in waysthat drive organizational effectiveness
- Communicate in ways that motivate and inspire action
- Establish rapport and build relationships with others
- Know how to choose the right words to express themselves in different settings
- Work on the flaws in their communication style
- Become more confident in their communication skills
- Acquire skills needed to make non-verbal communications and understand them
- Use verbal and non-verbal communication techniques to achieve smoother communication within their professional and personal lives
Training Course Content
The practical Business Communication skills training course by Rcademy consists of the following topics:
Module 1: Overview of Business Communication
- Introduction to communication
- Types of communication
- Basic components of communication
- What is Business Communication?
- Methods of Business Communication
- Significance of Business Communication
Module 2: Communicating Ideas
- Developing content ideas for different situations
- Preparing and organizing content ideas for presentation
- Delivering your thoughts before an audience
- Methods of presenting ideas
Module 3: Common Communication Problems
- Identifying the common communication problems in the workplace
- Common communication problems in virtual working environments
- Understanding contextual meanings and linguistic barriers
- Overcoming communication problems in the Workplace
Module 4: Networking Skills
- Meaning of networking
- Overview of networking skills in the corporate world
- Popular types of networking skills
- Importance of having networking skills
- Listening skills and the importance
- Questioning skills and importance
- Forming personal alliances within the business space
- Maintaining professional relationships
Module 5: Written Communication
- Writing skills
- How to develop good writing skills
- Writing emails, reports, and other official texts
- Tips to improve your writing
- Avoiding miscommunication and misconstruction of intent
Module 6: Writing a Business Report
- Meaning of business reports
- Classes of business reports
- Preparing business reports
- Use of visual aids, graphs, and infographics
- Documentation and presentation of business reports
- Inculcating feedback into reports
Module 7: Non-Verbal Communication
- Overview of non-verbal communication
- Types of non-verbal communication
- What is body language?
- Understanding the meaning of gestures
- How to use non-verbal communication effectively
Module 8: Verbal Communication
- Overview of verbal communication
- Common types of verbal communication
- Face-to-face conversations
- Phone conversations
- Audio and video conferences
- Using the right tone and language when communicating
- Attitudinal characteristics to employ when communicating verbally during business
Module 9: Communicating with Customers or Clients
- Establishing a rapport with the customer
- Choosing the right words and tone
- Negotiation and closing deals
Module 10: Use of Modern Communication Tools and Gadgets
- Overview of traditional communication tools
- Overview of modern communication tools
- Types of communication tools
- Benefits of using communication tools
- How to use these tools and gadgets
- Standard communication tools used in the digital age
Module 11: Tips on Being a Skilled Communicator
- Who is a skilled communicator?
- How to Become a skilled communicator
- Respecting differences in communication styles
- More tips on communication
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Rcademy
Rcademy is a global training and consultation organisation set out to bridge the gap between you now and what you can be in the near future. We are facilitators of knowledge impartation. Our team of established and experienced training enthusiasts...