Course description
Leaders within organizations perform various roles like strategy design and implementation, all of which require change leadership knowledge and skills. Leaders benefit from change management by learning to foresee and respond to problems that may arise in the management of their organization.
What are the key performance indicators used while working on a change project?
Change management helps organizations anticipate and address current and potential challenges affecting the administration of a company. It allows the company to understand the best ways to adapt and cope with changes that are inevitably bound to occur in the running of the business. A well-developed change management program keeps the company on track or ahead of its schedule. While running a change management project, some vital key performance indicators and metrics are used to measure the project’s successes. These include:
- Training participation
- Differences in ROI
- Percentage of stakeholders aware of the change
- The rate of adoption of the new processes
- Amount of help desk requests
Upcoming start dates
Suitability - Who should attend?
Who Should Attend?
The following personnel should take The Change Management Training for Leaders by Rcademy:
- Organizational development managers:tasked with planning, executing, and administering training and development programs for a company’s employees
- Directors:responsible for supervising a company’s operations, investments, ventures, and financial performances
- Business partners:engaged in the effective running of a business venture
- Change leaders:charged with developing and promoting change visions, designing change plans, and managing conflicts and resistance to change
- Delivery managers:tasked with evaluating and troubleshooting delivery problems promptly, managing the delivery team, and attending to customer delivery requests
- HR officers:charged with supervising all aspects of an employment process, training and orienting new staff members
- Risk Managers:responsible for identifying, assessing, and controlling threats to an organization’s capital and revenues
- Occupational health and safety officers:responsible for providing safety management, services, advice, and reporting in a workplace
- Management officers:tasked with providing administrative assistance and managing queries from employees
- Asset Managers:tasked with making the investments decision to realize financial goals within the risk tolerance limit
- Change agents:responsible for inspiring and influencing change, promoting, championing, and enabling a company’s change implementation program
- Every other personinterested in learning about change management
Outcome / Qualification etc.
The Change Management Training for Leaders by Rcademy is designed to help participants attain the following set of objectives:
- Understand how to recognize the need for change and how to respond to it
- Learn how to develop change response plans and how to implement change management strategies successfully
- Recognize the various ways change impacts employees
- Understand the various roles and responsibilities of the change manager/leader
- Master strategic thinking skills
- Equip change leaders with the skills needed to build and maintain change teams
- Oversee the smooth transition of a change management process
- Learn about the different change management models and how to deploy them
- Gain vital leadership skills and how to understand human psychology
- Learn about the various reasons why people resist change and their responses to change
- Learn how to integrate stakeholders during a change management process
Training Course Content
Introduction to Change Management
- Overview and definition of terms
- Understanding the need for change
- Thinking strategically
- The mission and vision of change
- Initiating and communicating change
- How people respond to change
- Best practices for change
- Preparing for change
Module 2: Change Management vs Change Leadership
- The phases of effective change management
- Defining change leadership
- Change management
- Change Management vs Change Leadership
- The leadership culture during the change management process
- IQ vs EQ
- Emotional intelligence during change management
- The link between leadership and emotional intelligence
Module 3: Types of Change Management
- Normal change
- Minor changes
- Standard changes
- Emergency changes
- Major changes
Module 4: Approaches to Change
- Steps involved in change execution
- Defining the scope of change
- The importance of change in organizations
- Organizational alignment through change
- Piloting the initiative
Module 5: Conflict Management
- Addressing mental blocks to accepting new ideas
- Managing conflict with system thinking
- Envisaging natural tensions and strategic dilemmas
- Sustaining change
- Overcoming resistance to change
- Developing better dilemmas and strategies for change management
- Recognizing crisis
- Appreciative inquiry into change management
Module 6: Organisational Development (OD)
- Definition of OD
- Defining change management strategy
- Types of change management strategies
- Balanced scorecard and PMS perspective
- Challenges in implementation
- Pestel and SWOT analysis
- Ensuring the success of strategy implementation
- Focusing on leadership, culture, and human factors
Module 7: Understanding Human Psychology and its Influence on Change Management
- Understanding yourself
- Defining human psychology
- The key drivers of change
- The tip of the iceberg concept
- Building trust, communication, and self-awareness
- Developing attitudes
- Keeping people motivated
Module 8: The Change Performance Leader
- Definition of the change leader
- Types of change leaders
- Developing trust and credibility as a leader
- Developing and working on common visions
- Designing an agile workplace
- Duties of a change leader
- Creating a Climate for Change
Module 9: Stakeholder Engagement
- Overview of stakeholders
- The roles and responsibilities of the stakeholders
- Integrating the stakeholders in the change management process
- Sustaining interest
- Developing shared visions and targets
- Reporting to stakeholders
Module 10: Approaches to Organisational Change
- The scale of Organisational change
- Anticipated reaction to change
- Things that are required to change
- Commencing an organizational change process
- Approaches to organizational change
- Change implementation steps
- Measuring successes and shortcomings
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Rcademy
Rcademy is a global training and consultation organisation set out to bridge the gap between you now and what you can be in the near future. We are facilitators of knowledge impartation. Our team of established and experienced training enthusiasts...