Course description
Are you interested in understanding international standards for products and services? Performing such a quality audit is a procedure that involves the systematic identification and inspection of a company’s production quality systems. An in-depth understanding of the international management system standards for quality, environment, and occupational health and safety, as well as the evaluation of an organization’s quality standards, are the main learning points in this comprehensive certificate course for quality auditors by Rcademy.
What is quality auditing?
Quality Auditing is an independent and objective examination of an organization’s quality management system (QMS) to identify if they are in compliance and alignment with established protocols, policies, and standards guiding the organization.
Upcoming start dates
Suitability - Who should attend?
Who should attend?
The Certified Quality Auditor Training Course by Rcademy has been carefully curated for the following personnel who are involved in the quality audit process of an organization:
- Senior executives who are eager to learn how to improve their operations’ profitability while also reducing their negative impact on the environment and their employees’ health and safety
- Operations managers looking to understand the benefits of increased quality control and departmental improvements
- Young professionals and entrepreneurs aiming for a comprehensive understanding of all aspects of their organization and the possibility of career development
- Environmental and health safety managers looking to achieve a higher level of proficiency in the management of quality environmental, health, and safety
- Purchasing managers are tasked with determining whether a supplier is reliable and consistent in their deliveries by auditing.
Outcome / Qualification etc.
The Certified Quality Auditor Training Course by Rcademy aims to achieve the following objectives at the end of the training:
- Understand all the provisions and subclauses of international quality standards
- Learn about the ISO 9001, ISO 14001, and ISO 45001 standards and how to communicate them to workers in an organization
- Organise, execute and submit reports on audits of management systems
- Improve an organization’s procedures by acting as a driving force
- Learn to conduct an audit with objectivity and professionalism while also adhering to appropriate rules and regulations
- Learn the financial and legal repercussions of quality audits
- Learn to coordinate required resources, hold essential meetings, acquire and categorize objective evidence for a quality audit
- Verify, document, and present audit findings, create an audit report, and assess the efficacy of remedial action and follow-up.
- Understand the benefits of quality audits and how auditing may identify interrelationships across business processes
- Develop competencies for the effective use of quality and auditing methods and approaches in a range of real-world contexts
Training Course Content
Module 1: Understanding the Basic Principles of Auditing
- Meaning and concept
- Forms of Quality Auditing
- Methods of carrying out a quality audit
- Similar features with other auditing types
- Advantages of audit
- Standards of auditing
- Expected duties and tasks performed by an auditor
- Ethics and conducts that govern an auditor
Module 2: Methodology for a Quality Audit Check
- Relationship between auditors and auditees
- Planning and preparation for audits
- Planned aspects of the audit
- The process of appointing an auditor
- Documentation and concerns linked to audits
- Tools for auditing and processing documents
- Strategies for conducting audits
- A strategy for internal and external audits
Module 3: Performing an Audit Review
- Management of the auditor’s audit on-site
- Management of the audit at the auditee’s location
- Collection and evaluation of audit data
- Assembling data from reliable sources
- Reporting on audits
- Creating quality reports
Module 4: Developing Competency as a Quality Auditor
- Characteristics of an auditor
- Resolving differences of opinion
- Techniques for effective communication and Presentation
- Techniques for conducting an interview
- Understanding and responding to nonverbal cues
- Assembling a team
- The stages of team growth
Module 5: Management of the Auditing Program
- Procurement and project management
- Management of personnel and resources
- Education and training of auditors
- Evaluation of the audit program
- The administration of the program of internal audits
- Program management for an external audit
Module 6: Risk Management in the Workplace
- Considerations for electronic data and computerized systems
- The significant impact of quality audits on businesses and finances
- Auditing as a managerial tool
- Business process interdependence
- Principles of cost-of-quality (COQ)
Module 7: Tools and Methods of Achieving High Quality
- Components of Corrective and Preventive Action (CAPA)
- Monitoring and evaluating the effectiveness of intervention for improvement and prevention
- Quality and problem-solving instruments and methods
- Techniques for improving the process involved in high-quality production
- Metrics related to the performance of a process
Module 8: Basics of Internal Auditing
- Various kinds of quality inspections
- Auditing’s goals and objectives
- Auditing standards to be used
- Participant Roles and Duties in a quality audit
- Auditor Ethics and legal ramifications
- Resolving internal disputes in a quality audit
Module 9: Practicing a Quality Audit
- Preparation of the checklist for the auditing of international standards
- Execution of the audit evaluation of actual audit scenarios
- Frequently occurring defects
- Identification and categorisation of non-conformance
- Non-conformance in writing (deficiency) statements
- Occupational health and safety management and auditing of the management system
- The administration of modifications and configurations
- Assurance and verification
- Instruments for reducing risk
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Rcademy
Rcademy is a global training and consultation organisation set out to bridge the gap between you now and what you can be in the near future. We are facilitators of knowledge impartation. Our team of established and experienced training enthusiasts...