Course description
New and innovative technologies rapidly change how we use, transfer, and handle money. These technologies have revolutionized how banks operate and handle their services towards achieving efficient customer deliveries for small and cooperative businesses. It is evident how the internet, smartcards, and other recent technological innovations have improved our lives; it is not any different to the banking sector. The innovations are making banks progressive, innovative, and ahead on service and product delivery matters. This new rise of technology in banking, commonly referred to as digital banking has forced staff to understand digital banking concepts and catch up with the new technology. Bank staff will need to understand how to serve customers in this era and all the risks of digital banking.
What are the digital banking characteristics that can enhance risks associated with banking?
Some of the digital banking characteristics that can increase or change some of the inherent risks associated with banking are:
- The rise of great dependence on third-party companies that facilitate the technology used in electronic banking
- Universal and worldwide risks associated with electronic network interactions
- Fast-paced changes in technology and customer service innovations
- Legacy computer systems integration with the new electronic banking applications
Upcoming start dates
Suitability - Who should attend?
Who should attend?
The design and delivery techniques of the CertificateCourse in Digital Banking by Rcademy can benefit any professionalinterested in digital banking. Still, it is ideal for the following professionals:
- Internal and external auditors
- Banking products designers
- Operational managers in banks
- Liaison officers
- Associated Accounting officers
- Bank retail and corporate customer officers
- National banking supervisors
- Risk managers
Outcome / Qualification etc.
The Certificate Course in Digital Banking by Rcademy aims to enable participants to:
- Understand in detail the advantages of FinTech
- Discover FinTechstart-up companies and their impacts
- Recognize the regulators’ stance
- Identify quickly the process which and be revolutionized by digitalization
- Understand cryptocurrencies, blockchain, and other emerging technologies
- Identify the main opportunities to use digital banking
- Appreciate the changes being made in the banking business model
- Apply the knowledge learned to target future revenue streams
- List threats and risks that come with e-Banking
- Understand the role of big data and AI in banking
Training Course Content
Module 1: Banking Disruptors and Enablers
- Introduction to digital banking
- FinTech: advantages and disadvantages
- The 4th industrial Revolution
- Digitalization in various aspects of our life
- Banking today
- E-Banking regulations and legislation
- The future banks
- Group discussion: FinTech banking disruption, the hows and whys
- Disruptors – Alibaba – Skrill – Square – Wise – Cryptocurrencies – PayPal – Facebook
Module 2: Digital Banking
- Digital banks are designed without branches
- Digital banks as social banks
- Launching digital banks
- The role ofmobiles in digital banking
Module 3: Banking and Money
- From normal currencies to cryptocurrencies
- Payment technologies data races
- Decentralized ledgers
- Money digitalization
Module 4: Overview Of How Banking Works
- Regulatory compliance
- Towards efficiency path
- Weak loan demand
- Weak economic growth in the market
- Staff and their role in digital banking
- Investments in new technology
- Competition from non-bank entities
Module 5: New Era Currencies (Cryptocurrencies and Blockchain)
- The ICO (initial coin offering)
- How blockchain works
- Cryptocurrencies in the modern world
- Blockchain demo
- Digital ledger technologies applications
- Practicality and security concerns
- Trading in cryptocurrencies and analysis
- Cryptography and the digital signature
Module 6: Financial Crises
- A Recap of the 2007 – 2009 financial crisis
- Regulatory overhaul
- New Responsibilities and Potential for Banks
- Innovations and complexity in the banking sector
- The FinTech outlook
- Customer shift
Module 7: Banking New Era
- Contactless cards
- Wearable banking
- Loss of customer trust
- Rules of supply and Demand
- Mass adoption of smartphones
- Banking on the Go
- Check imaging technology
- Regulation for financial consumers
Module 8: Human Resources
- New strategic vision for bank staff
- Incentives and better structure for the staff
- Maintaining business outcomes
Module 9: Blueprint for Digital Banks
- Digital technology optimization
- Digital era cross-selling principles
- Technological interventions
- Digital banking values
- Sweeping transformation areas
Module 10: Big Data and AI
- Business model innovation
- Big Data and its Roles
- Artificial intelligence
- New digital business model
- More business opportunities
Module 11: Case Studies
- Mobile payments
- Banco Sabadell in Spain
- M-Pesa in Kenya
- Swift (Global)
- First Direct in the UK
- Bitcoin (Global)
- Moven in the US
- mBank in Poland
- Fidor Bank in Germany
- The currency cloud (global)
- Why mobile banking succeeds
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Rcademy
Rcademy is a global training and consultation organisation set out to bridge the gap between you now and what you can be in the near future. We are facilitators of knowledge impartation. Our team of established and experienced training enthusiasts...