Course description
Business Process Re-engineering (BPR) is a structured approach to reforming, standardizing, and simplifying business processes. Led by the company’s top management, it aims to bring about a significant change in the organization. The focus is to improve the company’s performance in areas such as reduction in cost, waste, cycle time, and increase quality etc., through appropriate changes in the business processes.
What is Business Process Re-engineering (BPR)?
Business Process Re-engineering (BPR) is a management approach that focuses on analyzing and re-designing existing business processes within an organization. BPR aims to improve organizational efficiency, effectiveness, and competitiveness by streamlining processes, reducing waste, and eliminating redundancies. This approach is often used in response to changes in the marketplace, such as increased competition or shifts in customer needs and preferences.
Why do organizations need to re-design their business processes to dramatically improve a company’s business performance?
To achieve dramatic improvements in their company’s business performance for several reasons. It allows companies to become more efficient and productive by streamlining processes, eliminating waste, and reducing the time required to complete tasks. This can lead to a reduction in costs and an increase in revenue. It can improve customer satisfaction by providing a better customer experience. A well-designed process will lead to faster response times, improved quality, and more personalized service, which can increase customer loyalty and retention.
The Business Process Re-engineering Training Course by Rcademy will improve organizational abilities in the following ways:
- Increase the visibility, credibility, and brand value of the organization in the marketplace
- A more customer-centric approach at the root level will lead to happy and satisfied customers
- Increase in market share and profits
- Enhancement in Quality
- Reduction in cycle-time
- New innovative ideas will bring about significant changes in the performance of individuals
- Have trained and experienced professionals to drive business productivity
This course on Business Process Re-engineering by Rcademy will empower you to drive business productivity. This will also help you add more value to your clients, accelerate the processes and focus only on what matters.
Upcoming start dates
Suitability - Who should attend?
The objective of The Business Process Re-engineering Training Course by Rcademy is to empower the organization as follows:
- Have an in-depth understanding of BPR
- Understand the skills required by the organization to undertake this initiative
- Understand how to bring about change in the business processes for competitiveness in the marketplace
- Understand how BPR can help in client satisfaction, and client retention and, in turn, increase market share and profitability for the business
Training Course Content
The course covers the following module:
Module 1: INTRODUCTION
- The sequence of process change
- Understand the drivers of BPR
- Viewing the processes from a 360-degree perspective
- Business requirements vs business systems requirements
- Objectives and Benefits of BPR
MODULE 2: IS YOUR ORGANISATION READY FOR BPR?
- Understand the critical success factors of BPR
- Analysis of the Stakeholders
- Availability of the Subject Matter Experts
- Roadmap and Framework of BPR
- Understanding the elements of BPR related to Processes
- Understanding the elements of BPR related to Technology
MODULE 3: A 3-PHASED APPROACH TO BPR
- Planning
- Re-design
- Implementation
MODULE 4: STEPS IN BUSINESS PROCESS RE-ENGINEERING
- Communicate and initiate change
- List the processes
- Diagnose and Re-Design the Process
- Develop formats to document
- Measure and Monitor the Processes
MODULE 5: BUSINESS PROCESS RE-ENGINEERING TOOLS AND TECHNIQUES
- Lifecycle of the processes
- Business process mapping
- SWOT Analysis
- Change Management
- Visualization of the process
- Customer & process focus
- Workflow Automation
- Robotic Process Automation
- Benchmarking
- Pareto analysis
- Flow Charting
- Segmentation
- Process-Flow Diagrams
- Risk Analysis
- Simulation
- Culture Development
MODULE 6: BUSINESS PROCESS RE-DESIGN
- Process re-design and incremental improvements
- Optimizing the Workflow and related activities
- Vertical alignment of work activities
- Optimization of the Workflow across departments
MODULE 7: TRANSFORMATION OF THE BUSINESS PROCESSES
- Linking BPR to business strategy
- Understand Transformational re-engineering vs re-design
- Centre of Excellence, shared services vs Decentralisation
- Best practices followed at the local and global level
- Developing agile business processes
MODULE 8: FROM THE CURRENT TO THE FUTURE STATE
- Managing the resistance to change
- Ensuring sustainability of BPR
Course delivery details
We at Rcademy offer a highly interactive and high-energy program. The presentation will be complemented by including several management games, paper-pencil exercises, activities, role plays, videos, and full practice sessions. The best practices shared, and the presence of other industry participants will empower you to develop process re-engineering skills for your enterprise.
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Rcademy
Rcademy is a global training and consultation organisation set out to bridge the gap between you now and what you can be in the near future. We are facilitators of knowledge impartation. Our team of established and experienced training enthusiasts...