Course description
Business performance management (BPM) is the practice of monitoring and managing a company’s performance against goals, objectives, and expectations. It involves analyzing business processes to find and address inefficiencies to improve overall performance. When implemented properly, BPM allows for greater analysis and insight into business operations, thus allowing companies to make changes as needed to achieve greater success. In addition, BPM provides a solid foundation for managing your business processes and includes an integrated suite of tools that help you analyze performance and make adjustments.
What is business performance management?
Business performance management is analyzing your business to make the right decisions regularly. It combines financial analysis with customer and employee satisfaction to see how well the company performs. This analysis enables management teams to assess individual employees, departments and whole companies to improve performance and make the right decisions accordingly. Business performance management defines, measures, and analyses a business’s key performance indicators. It is an evaluation of the overall behavior of a company in terms of financial, social and environmental measures. This allows companies to select the best strategies for growth and determine who should take over the top management roles in the future.
Upcoming start dates
Suitability - Who should attend?
Who should attend?
Rcademy’s Business Performance Management- Control Framework and Dashboards training course is suitable for many:
- Data managers and analysts
- Departmental heads and managers
- Business architects
- Enterprise analysts
- Management consultants
- Systems analysts
- Product Manager
- Business analysts
- Graduates
- Learners and scholars
- Business managers
- IT analysts
Outcome / Qualification etc.
The course is designed with the following objectives:
- To develop a foundational understanding of key concepts of business performance management and its relevance in the present scenario
- To understand how the advent of technology and digitalization has transformed business performance management systems
- To learn to develop efficient ways of a business performance management framework for management control
- To learn ways to identify employee goals and align them with the company’s objectives
- To understand the setting and functioning of various performance evaluation parameters
- To learn the uses of performance dashboards and effective ways to create them
- To gain a fundamental understanding of various tools of business performance management
- To learn to identify performance evaluation parameters
- To utilize Business Intelligence Systems for data analysis and interpretation
- To learn about emerging trends and global practices in the field of Business Performance Management
Training Course Content
Module 1: Overview of Business Performance Management
- Concept of performance management
- Guiding principles
- Business environment analysis
- Financial performance analysis
- Process Analysis
- Management control
- Control Framework
Module 2: Business Performance Management Process
- Business performance planning
- Key Result Areas
- Key Performance Indicators
- Goal setting
- Performance gap
Module 3: Performance Evaluation Parameters
- Divisional Profitability
- Return on Investment
- Economic performance evaluation
- Managerial performance evaluation
- Transfer Pricing
- Balanced scorecard
Module 4: Performance Appraisal
- Performance standards
- Benchmarking
- 360-degree feedback system
- Different methods of performance appraisal
Module 5: Performance Dashboards
- Linking data with performance
- Business dashboards and their uses
- Types of dashboards: marketing performance, financial performance, etc
- How to create dashboards
- Preparing excel dashboards
- Intelligent reporting
Module 6: Balanced Scorecards
- Leading and lagging measures
- Quantitative key performance measures
- Qualitative key performance measures
- Customer satisfaction key performance measures
- Building a balanced scorecard
Module 7: Process Performance Measures
- Process architecture
- Process performance indicators
- Aligning business processes with enterprise performance
- Knowledge-intensive Processes
Module 8: Performance Evaluation Management Tools
- Benchmarking
- Business process re-engineering
- Lean management
- Understanding the value chain
- Process mapping
Module 9: Performance Management Systems Framework
- Organization’s key success factors
- Strategy formulation
- Creating strategy maps
- Main features of a performance measurement system
- External contextual factors
- Organization culture
Module 10: Tools of Performance Management
- Artificial neural networks
- Statistical quality control
- Six sigma
- Total productivity management
- Business intelligent systems
- Online Analytical Processing tools
Module 11: Corporate Failure
- Indicators of sickness
- Causes of corporate failures
- Prediction models
- Performance improvement strategies
Module 12: Emerging Trends
- Software as a service
- Mobile management
- Visual dashboards
- Objectives and Key Results
- Goal alignment
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Rcademy
Rcademy is a global training and consultation organisation set out to bridge the gap between you now and what you can be in the near future. We are facilitators of knowledge impartation. Our team of established and experienced training enthusiasts...