This has been a great course for me as this course has given me confidence to work within my role.

Suzanne Christine Ringrose, AXA Insurance

The course was very informative and I will definitely put my learning into practice in the workplace.

Alexandra Marchant - Clear Channel Entertainment

Trainer was brilliant, everything we learned could be applied in areal situation and was very useful advice. She is also very enjoyable to listen to.

- Natalie Davis, Premiu...

Course has focussed what I do on phone, will reduce time required (better for me & customer).

- Ian Veal, TUV Product Service

A big thank-you to Angie for hosting the course. I really enjoyed it and felt I have learnt a great deal.

- Cerys Madden, Rollinson Smith & Co Ltd

Positive pace of course, I felt confident in my ability to produce key reports - making sure clarity was the key.

- Mike Fawcett, CPP Ltd

Well organised by PTP - Good course support materials. Very well delivered by Drummond - Adapted to needs & with relevant experience to enhance delivery.

- Kirsty McKenzie, ...

The course covered everything I needed to know and help me improve my report writing. I can use what I have learnt on a current report I am writing.

- Nazme Amir, The Midcou...

The trainer was very friendly & approachable, very flexible and willing to tailor the course to suit my requirements.

- Kate Lewis, Triodos Bank

Thoroughly enjoyable and informative. Trainer very knowledgeable and focused on individuals weaknesses.

- Kirsteen Macdonald, Student Awards Agency for Scotland

Inspiring and eye opening in the way presentations are delivered and the use of available tools in giving successful presentations.

- Pam Chirenda, NHS Direct

The course was very useful and I am sure it will help me to become more confident.

- KL, Society for Endocrinology

I found the course very useful with many aspects that I can use to improve my management skills.

- Simon Karim, Newsprinters

Excellent course - good reflection theory and practical application, excellent dynamic - thought provoking!

- Kat-Morley Fletcher, Maytree

Very much enjoyed the two days. Andrea is a great trainer, informal which is what I prefer.

- Sue Deas, Assetco Data Solutions

I have found this course to be very insightful, interesting & will take away many ideas to implement.

- Davinia Hurn-Shanley, Grainger plc

A very enjoyable & informative day which highlighted the requirements for good managerial skills and how to develop them.

- David Merrell, Bureau Veritas Technicare

I found the session extremely useful. It was interactive and provided invaluable guidance and insight into developing leadership & management skills.

- Michelle Petrons, Lan...

Thoroughly enjoyed the training. Tracey delivered inan approachable and friendly way and kept all the information relevant to our business.

- Gina ONeil, Croydon Park Hotel

Really enjoyable course with lots of solutions and advice for issues of time management - I will really be able to use these straight away.

- Sarah Garrett, Electoral Commis...

This is the first course I have attended where I can honestly state that I can put my new knowledge to immediate effect. Thanks.

- Bernard Pottrell, Invensys Rail

Very good. I have been enlightened and will go away with some ideas for better time management which will assist me in my position.

- Gail Mason, Grainger plc

Great course and fantastic teacher. I really got a lot out of todays session. I would highly recommend Suzanne to my company for further training.

- Anna Dixon, McCann Erickson

An excellent course delivered by an excellent and clearly experienced teacher. Personalised due to smaller group which worked better.

- Paul Richardson, Siemens

This was the most enjoyable course I have ever been on, the trainer was very knowedgeable & engaging & made the topic interesting & entertaining.

- Kerry OBoyle, Standard Life