Course description
Body Language - The Hidden Secret of Communicating Successfully
Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other people's non-verbal cues - i.e. body language, gestures, facial expression and tones of voice. Every time we talk, the body supplements our words with dozens of non-verbal elements. Most people do not realise just how much they use this unspoken language every time they communicate. Psychologists agree that well over 70% of communication occurs non-verbally. Excellent communicators know this and enhance their abilities by using this hidden language of communication success. This workshop covers those non-verbal elements you need to boost your communication success.
This workshop covers those non-verbal elements you need to boost your communication success.
This Body Language - The Hidden Secret of Communicating Successfully training course is available throughout the UK.
CPD Value 5.5 Hours
Outcome / Qualification etc.
- Ways to understand other peoples body language
- How to use body language positively to improve communication
- Techniques to quickly build rapport
- Understand the Four Behavioural Styles to be able to tailor your communication
Training Course Content
- 09:30 - 10:00 Welcome, introductions, objectives
- 10:00 - 10:45 What is NVC & why is it important?
- Positive & negative body language
- Positive & negative vocals
- 10:45 - 11:00 Coffee break
- 11:00 - 12:00 The 4 Social Styles & questionnaire
- Social Styles strengths & weaknesses
- Interaction & dynamics of the 4 Styles
- 12:00 - 12:30 The value of relaxation in NVC
- How to relax quickly at work
- 12:30 - 13:30 Lunch
- 13:30 - 15:00 Creating rapport verbally & non-verbally
- Building rapport through language
- The 3 Representational Systems & questionnaire
- Using body language to build rapport
- 15:00 - 15:15 Coffee break
- 15:15 - 16:00 Understanding other peoples body language
- Using body language at work
- 16:00 - 16:30 Questions & summary
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Reviews
Average rating 4.7
Really enjoyed the practical exercises
Very good course.
Expenses
Fee includes all course materials, Participant packs, certification and lunch
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PTP: Practical Training for Professionals - leading provider of sales and management training in the UK
PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...
Very impressed with Ken's knowledge and delivery.