Hotel Reception Level 4 Advanced Course

This Hotel Reception Level 4 Advanced Course will provide learners with a deeper insight and understanding into the skills to effectively work as a hotel receptionist. From providing dealing with the interview, to sales and management techniques, this course will cover a range of modules and provide multiple examples for assessment.

Course Syllabus

The Hotel Reception Level 4 Advanced Course is split into the following modules:

Introduction to Hotel Receptionist L4
Customer Service
Exchanges Done over the Telephone
Preparing for the Interview
Interpersonal Skills
Handling Client Complaints
Emergency Procedures
Sales and Marketing Techniques
Forming the Professional Look in Hospitality
Final Assessment

Assessment

To assess the learners ability and knowledge to effectively understand the topics contained within the Hotel Reception Level 4 Advanced Course, the course features a number of end of module interactive quiz questions.

Additionally, at the end of the course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certificate

On successful completion of this Hotel Reception Level 4 Advanced Course learners will receive a CPD Certificate of Achievement award from Oplex Careers.

This certificate will be produced in PDF format, hard copies of the certificate will be available at an additional fee of £9.99.

Course Format

This course is delivered online through eLearning. Learners of the course will receive instant access to our interactive student learning portal, which offers 24/7 access to the Hotel Reception Level 4 Advanced Course.

Course Duration

The online Hotel Reception Level 4 Advanced Course requires 80 hours to complete the course in full. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. The learning is online so it can be spread out over multiple sessions or done in one session.

Learners will have access to this course for up to 12 months from the date of joining. There is no time limit to complete the course during this period.

Tutor Support

When you are studying a course it is always useful to know that you have the help and support of tutors that want you to succeed in your studies.

As part of the Hotel Reception Level 4 Advanced Course you will receive access to our dedicated tutor support service. The academic tutors will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course.