Beauty Therapy and Beauty Salon Management QLS Level 3

Beauty Therapists typically offer a wide range of beauty treatments and products, usually working in salons, therapy centres or spas. The salon industry remains a growth area in the UK and is now a prominent feature of the modern high street, creating jobs and business opportunities. In the beauty therapy side of the bundle, you will dive into the anatomy and physiology of the face and body, whilst developing your practical skills in providing advanced facial and body treatments. You will also build a sound knowledge of health and safety practices in a salon environment, as well as examining client care and communication in beauty related industries. This course will provide you with the perfect balance of knowledge and skills to allow you to put your first foot forward into owning a beauty salon. You will gain the information and awareness necessary to plan, acquire, and successfully run a beauty salon. You will explore all the relevant regulations and legalities used within the industry, before learning what a business owner will need in terms of business stock, equipment, manpower, and management know-how. As well as providing an excellent knowledge base in beauty salon management, this course is ideal for those aspiring to open their own beauty salon but want to make sure it’s right for them.

Course Content

Beauty Salon Management QLS Level 3

Unit 1 Your Idea, Your Planning, Your Business

• The business plan
• Phone numbers
• Websites and email
• Profit and loss accounts
• Market research
• Business objective
• Mission statement
• Further knowledge and legislation

Unit 2 Recruitment

• The process of recruitment
• Equal opportunities
• Job advertisements
• Shortlisting
• Interviewing
• Making the job offer
• Employee rights
• Inductions
• Appraisals

Unit 3 Salon Housekeeping

• Housekeeping
• Health and safety
• Salon cleanliness

Unit 4 Your Customers and Their Care

• Receptionist
• Trust and confidentiality
• A client visits step-by-step

Unit 5 Financial Management

• Income and expenditure
• The cash register
• Petty cash
• Invoices
• Cheque books
• Accountants

Unit 6 Marketing Your Dream

• Different styles of promotional material
• Promoting the salon to potential markets
• Consumer and market research
• Customer questionnaires

Unit 1 Body, face and scalp massage and body electrical treatments

• Client consultation
• Body analysis
• Contraindications
• Preparation of the area for massage and body treatments
• Contra-actions
• Classification of movements
• Types of massage
• Electrical and mechanical body treatments
• Cellulite and lymphatic damage
• Anti-ageing skin treatments
• Muscle treatments

Unit 2 Advanced skin analysis and facial electrical treatments

• Consultation and advanced skin analysis
• Equipment and effects
• Facial high frequency
• Facial faradic
• Facial microdermabrasion

Unit 3 Anatomy, physiology and the effects of salon treatments

• Blood
• The heart
• The lymphatic system
• The nervous system
• The endocrine system
• The skeleton
• The skin

Unit 4 Wet and dry heat treatments

• The spa experience
• Spa reception
• Consultation
• Cleansing and exfoliating the skin
• Application
• Cold or chill therapy
• Static/portable heat treatments
• Skin tests
• Water treatments

Unit 5 Salon management

• Health and safety at work act (HASAW 1974)
• Methods of communication
• Hygiene
• Sterilisation
• Avoiding cross infection

Unit 6 Salon operations and organisation

• The reception area
• Welcoming clients
• Dealing with complaints
• Insurance
• Time management
• Teamwork
• Retailing and promotions
• Targets
• Customer legislation
• Emergency procedures and security
• Personal and professional development