Course participant reviews for LEADER NEGOTIATIONS™ • Negotiation Skills for Managers • ILM Recognised • In-House
Average rating 4.9
You helped us to resolve specific behavioural problems
You positively changed my attitude towards leadership
Intelligent strategies that have provided solutions to conflict
You helped us to understand our customers better
Helped me create, build, and manage my work relationships
I am now able to influence behaviour positively
You assisted the uncompromised resolution of conflict
You helped me deal with many difficult personalities
We’ve now resolved our interdepartmental conflict
Now managing our conflict every day, which means less stress for me!
I can now better evaluate arguments put forward
I now ask tough questions without offence or defence. Tough course too!
I am now able to negotiate and resolve disputes quickly
I have now resolved conflict and reduced boundaries
I can now get along with some of the difficult personalities at work
Your ability to make each tool relevant to our own situations is just brilliant
I am improving client relations, by utilising your models
I am now achieving acceptable outcomes in negotiations
helped to understand and manage negative and hostile people
I am now able to manage the day-to-day conflict at work
I used your ideas and wisdom to resolve a five-year dispute
Clear improvements in our business since using you
I can now successfully negotiate conflict
Nicholas' ability to share theory in a practical context is excellent. His facilitation of discussion was outstanding.
I have closed gaps in my team and squashed conflict!