Course description
Your ability to build a team is essential to your effectiveness as a manager, as without a reliable team the day-to-day performance of your responsibilities will constantly be hindered.
Anthony Taylor presents this comprehensive and informative 6 webinar box set which will help you improve your management skills so that you can better facilitate your team’s success.
The modules will cover how a team is defined, the key to understanding how people think, how to increase connection, observation, delegation and empowerment.
With this expert insight you will be equipped with the essential management skills required to guide your colleagues with confidence and efficiency.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
This box set of 6 online modules presented by Anthony Taylor includes 6 x 30 minute modules which will be of interest to anyone looking to improve team performance and their management skills.
Module 1 What is a Team?
Knowing how to build and maintain a high performing team is a key skill for every manager. After all we rise or fall based on the performance of our team.
How can we deliver the best results quickly and maintain them over time?
This module will include the following:
- What is a team and what is the difference between a team and group?
- The two key responsibilities of a manager and how that relates to team performance
- What motivates people
- The two types of people every team needs
- The role of psychological safety in team performance
- The two types of power every manager has and why many use the wrong one
Module 2 Understanding How People Think
Knowing how each of your team members thinks, especially under stress, pressure, and challenge is a key skill for every manager.
This module will include the following:
- The four Cs of mental toughness
- What mental toughness is and is not - four fallacies
- Why mental toughness can improve cohesion, collaboration and performance by up to 25%
- Mental toughness and its relationship to EQ
Module 3 Increasing Connection
There are four habits of all effective managers. These are the building blocks that support improving individual and team performance.
This module looks at how managers can improve engagement and performance in no more than 30 minutes a week.
This module will include the following:
- Why connection is not communication
- The relationship between connection and performance
- The Four-P model to increase connection
Module 4 Observation
A key skill for a leader is driving effective behaviours to deliver performance. It is a skill many do not appreciate or master.
This module will include:
- The critical feedback ratio for behaviour change
- The Four-S model and the behavioural science that supports this approach
- The importance of permission-based feedback
Module 5 Delegation
The most robust and effective teams do not rely on their leaders knowing all the answers and being the most knowledgeable. The best managers deliver results by growing the capability of their teams.
This module will include the following:
- Why effective delegation improved performance
- How many managers get this wrong
- What four things to delegate
- When to delegate
- How to do this consistently well using the AWAIR model
Module 6 Empowerment
Truly world class teams are empowered.
They make decisions, they adapt and they overcome setbacks. They can only do that when they are encouraged and supported to think for themselves and overcome the learned helplessness or reliance on being told what to do.
This module will include the following:
- The trap many managers fall into that reduces empowerment
- The one skill Google identified from 10,000 manager interactions
- How to do this using the COACH model
- The nine simple questions to coach anybody
Expenses
MBL Seminars Limited
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