Compassionate Conversations for Leaders Healthcare Training Course - CPD Certified
Compassionate leadership involves focusing on relationships through careful listening to, understanding, empathising with and supporting other people, enabling those we lead to feel valued, respected and cared for, so they can reach their potential and do their best work.
In this workshop, we explore the benefits and what it means to be a compassionate leader.
What difference does being compassionate really make in the workplace? Well, the evidence is pretty compelling. Compassion has also been associated with improved business performance as well as effective and ethical leadership. In short, building a compassionate culture is not only good for our health and happiness, but it seems that it is good for the organisation too.
Upcoming start dates
Suitability - Who should attend?
Leaders who want to develop their skills and become a more compassionate leader, learning how to be a better listener and be more confident in discussions about the things which have a positive or negative impact on wellbeing, and identify things that would improve wellbeing.
Outcome / Qualification etc.
CPD Points: 6
Learning Outcomes
By the end of this programme, delegates can:
- Learn what compassionate conversations are
- Understood how compassionate conversation can really make a difference
- Learnt how to use compassionate conversation within the workplace
- Enhanced their compassionate responses to the need of others
- Improved their day to day communication
Training Course Content
- What is a compassionate conversation?
- The difference it makes
- Be clear about your intentions
- Make the time to listen
- Notice suffering in their colleagues
- Identify and overcome the barriers to engaging team members
- Make the time to listen
- Cultivate empathy for their distress
- Respond appropriately and effectively to alleviate their concerns.
- Protecting yourself - understanding the neuroscience
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