Course description
Effective Communication Skills
Enhance your communication abilities and build stronger relationships in the workplace with M Training's one-day Communication skills training course.
Communication Skills Training
Strong communication is vital for everyone, especially for managers who need to lead and inspire their teams effectively.
If you want to boost your confidence, improve your ability to communicate, motivate, and foster better relationships with colleagues, this one-day course is ideal for you.
You'll learn a variety of tools and techniques that will help you develop your communication skills and improve your interactions with others in the workplace.
Improve Your Communication Skills
Through a combination of theory and practical exercises, M Training's Effective Communication Skills course will help you enhance your communication abilities using different strategies and methods.
You’ll learn about your own communication style and that of others, and how these styles can affect interactions. You’ll also explore common barriers to communication and how to overcome them.
Key skills such as questioning, active listening, and assertiveness will be covered, equipping you with techniques you can apply immediately in your day-to-day work.
A delegate manual will be provided for you to complete during the course and keep as a reference afterward. You’ll also receive 3 months of online support for any follow-up questions
Upcoming start dates
Suitability - Who should attend?
This course is designed for anyone who wants to maximize the impact of their communication skills and whose role relies on successful interactions with others.
It’s also suitable for individuals looking to enhance their communication and interpersonal skills in non-work environments.
Outcome / Qualification etc.
By the end of the course you will:
- Set clear guidelines for effective communication in the workplace
- Understand common barriers to communication
- Learn the key elements of effective face-to-face communication to become a more confident communicator
- Develop questioning techniques to obtain necessary information
- Strengthen your active listening skills to fully understand messages
- Recognize different personality types and adjust your communication style accordingly
- Learn assertiveness techniques to influence and persuade while maintaining rapport
Course delivery details
M Training's highly-rated Communication Skills training courses are designed to be practical and interactive. With a maximum of 6 delegates, you’ll have plenty of opportunities to engage with the trainer and ask questions.
Courses are available as in-person classroom sessions or live online (via Zoom). Sessions run from 9:30 AM to 4:30 PM with regular breaks throughout the day.
Scheduled Communication Skills Courses
We offer public Communication Skills Courses in Manchester, Leeds, Liverpool, and online. Available dates can be found below.
Private/Bespoke Communication Training
Looking for personalized communication skills training for yourself or your team?
M Training offer private one-to-one or group sessions at our training centers, your office, or any location in the UK. These can also be delivered online.
Our in-house communication skills courses can be tailored to meet your specific needs.
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M Training and Consultancy Ltd
M Training offers intensive, one and two day courses designed to equip professionals with essential business skills. Our courses cover a wide range of topics, including Digital Marketing, Marketing Strategy, Leadership and Management, Excel, Microsoft applications, and other essential business...