Course description
Crisis communication is a sub-speciality of Public Relations whose purpose is to positively reflect and protect the reputation of the organisation. Without skillful management, crises can damage brand image and in extreme cases the very survival of the business.
This highly practical and interactive course will develop delegates' knowledge and skills in anticipating, preparing for and handling crises. During the course they will learn which communication strategy works best in which context, how to quickly assemble and train a crisis team, who needs to know what and when, how best to craft their messages and which media channels to choose.
Towards the end of the course delegates put their new knowledge and skills into practice by developing a crisis communications strategy and action plan based on a scenario relevant to them.
Upcoming start dates
Suitability - Who should attend?
- Public Relations managers and directors
- Internal Communications managers
- External Communications managers
- Corporate Affairs managers
- Marketing managers
Outcome / Qualification etc.
- Public Relations managers and directors
- Internal Communications managers
- External Communications managers
- Corporate Affairs managers
- Marketing managers
Why choose London Training for Excellence
Over 400 bespoke courses are on offer in more than 30 locations worldwide
Over 75,000 hours of training
100% satisfaction guarantee
Customer Outreach Award
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Request info
London Training for Excellence - A Leading International Training Provider
London Training for Excellence is a leading provider of professional development programmes, established in 2013. For over eleven years, we have been committed to equipping individuals and organisations with the skills and knowledge they need to excel in today's ever-evolving...