Course description
High performing teams all have one thing in common. Highly effective communication.
On this course delegates will explore how different types of communication work from message creation and transmission through to interpretation. They will also consider the various barriers to communication and how to overcome them.
During the course, delegates will look at how group dynamics impact communication. Through practical exercises in a variety of different workplace scenarios, delegates will have the opportunity to use different techniques and approaches and discover what works best for them.
Suitability - Who should attend?
- HR Personnel
- Help Desk Staff
- Frontline staff
- Administrative assistants
- Sales Personnel
- Customer service personnel
- IT professionals
- Team leaders
Outcome / Qualification etc.
- HR Personnel
- Help Desk Staff
- Frontline staff
- Administrative assistants
- Sales Personnel
- Customer service personnel
- IT professionals
- Team leaders
Why choose London Training for Excellence
Over 400 bespoke courses are on offer in more than 30 locations worldwide
Over 75,000 hours of training
100% satisfaction guarantee
Customer Outreach Award
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Request info
London Training for Excellence - A Leading International Training Provider
London Training for Excellence is a leading provider of professional development programmes, established in 2013. For over eleven years, we have been committed to equipping individuals and organisations with the skills and knowledge they need to excel in today's ever-evolving...