Course description
Since improving productivity is vital in today’s competitive world, a clear understanding of the term productivity is essential. Businesses have to operate in a highly competitive market place and whatever business you are in, it is imperative, especially in today’s turmoil and economic situation, that a real focus is placed on methods to deliver superior quality through a process of enhanced productivity and at the same time reduce the costs by eliminating wasteful activities and failure.
There are so many “theoretical” ways or processes that could be implemented and indeed, have in many organizations. However, these do not always work and deliver the desired outcomes. “Cost cutting” is no longer the solution to sustainable profitability, the key to success is finding creative ways to prevent wasteful activities.
Upcoming start dates
Suitability - Who should attend?
Improving Productivity through Quality Enhancement and Cost Reduction Course is ideal for:
- Managers, supervisors and all those who are responsible for, or indirectly involved in, a cost or profit center or a quality improvement function.
Outcome / Qualification etc.
By the end of the Improving Productivity through Quality Enhancement and Cost Reduction Course you will be able to:
- Define productivity and various types of organizational waste
- Identify areas of poor productivity due to poor quality and suggest ways to increase effectiveness and efficiency
- Justify and apply quality improvement tools and techniques in order to improve productivity
- Apply several cost reduction strategies in order to meet changing global, statutory and market conditions
- Recognize and apply measuring initiatives and set targets in order to improve productivity
- Identify and apply quality improvement techniques in order to improve productivity.
- Understand how quality and productivity drive value for key stakeholders
- Define productivity and the various types of organisational waste
- Identify areas of poor productivity due to poor quality and suggest ways to increase effectiveness and efficiency
- Justify and apply quality improvement tools and techniques to improve productivity
- Apply several cost reduction strategies to meet changing global, statutory and market conditions
- Recognise and apply measuring initiatives and set targets to improve productivity
Training Course Content
Day 1
Quality and Productivity and the Value Creation Process
- Defining organisational vision and purpose
- Creating and measuring value for key stakeholders
- How quality and productivity drive value for customers and shareholders
- Business improvement through a focus on value creation and waste reduction
- They key components of a winning business model
- Choosing the right tools to manage performance – balanced scorecard and dashboards
- Using an effective performance management framework
Day 2
Principles of Effective Cost Management and Reduction
- Defining and classifying business expenditure
- Understanding business cost behaviour
- Using cost-volume-profit analysis models
- Understanding gross margin and break-even
- An activity-based approach to understanding resource costs
- Effective profit improvement tactics
- Identifying areas of poor productivity and quality
- How quality and productivity problems affect profit and cash flow
Day 3
A Quality Based Approach to Waste and Cost Reduction
- Lean – a focus on customer value and waste reduction
- Defining and identifying waste with value stream maps
- Understanding waste – “Muda” and the Eight Types of Waste
- Practical lessons from the Toyota Production System
- Using Six Sigma to eliminate quality variation
- Principles of Business Process Reengineering (BPR)
- Principles of Total Quality Management (TQM)
Day 4
Practical Business Improvement Methods
- Waste reduction using the Toyota 5S approach
- Understanding the real DNA of Toyota’s success
- Kaizen – a philosophy of continuous improvement and problem solving
- Choosing the right Key Performance Measures (KPM’s)
- Practical problem-solving tools – Pareto analysis, Brainstorming and mind-mapping, Fishbone diagrams, and Using 5 Why’s for root cause analysis
Day 5
Implementing Quality and Cost Reduction Initiatives
- A strategic approach to cost reduction
- Setting up a cost reduction programme
- Goals and questions around productivity
- Streamlining the organisation
- The psychology of resistance in humans
- 8 steps to overcoming the barriers to change
- Personal action plan
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...