Course description
Senior Secretaries and Personal Assistants’ Program – Level 1
Upcoming start dates
Suitability - Who should attend?
This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties.
Outcome / Qualification etc.
- Provide high standards of modern office practices and methods
- Enhance managerial capabilities and career growth
- Manage the work environment to fulfil both organisational success and individual performance
- Communicate effectively, handling challenges and duties professionally with confidence
Training Course Content
Office Organisation
- Practical solution-focused management skills
- How to support good workflow in the office for employee productivity
- How to manage the day-to-day running of the office
- Dealing with suppliers and developing good buying relationships
Arranging Meetings and Taking Minutes
- Best practice for handling meetings
- The role of teams and teambuilding
- Taking accurate minutes and following up
- Arranging the environment for best meeting atmosphere
Event Management
- Planning, arranging and monitoring events
- Coordination and facilitation skills
- How to manage different suppliers to deliver a successful event
- Managing on time and on budget
Verbal Communication Skills
- How to communicate clearly and concisely
- How to express ideas and core objectives to diverse audiences
- Communicating with a confident voice
Written Communication Skills
- Report writing: structure, theme, and executive summary
- Aiming reports to different stakeholders
- Email communication best practice
- Letter-writing skills
Why choose LCT International
We have trained over 25,000 delegates from almost 500 client organisations
Highly qualified and experienced trainers who offer a unique learning experience tailored to you
Endorsed by various organisational and subject specific accrediting bodies
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LCT International - High value, high impact training programmes delivered globally to teams and individuals For almost 30 years we have delivered tangible improvements to organisations by enabling their leaders, managers and professionals to reach their full potential through transformational...