Course participant reviews for Customer Service Management
Average rating 4.7
It’s my first time with LCT and it won’t be my last. Thank you.
I have learned many new things which have reshaped my thinking. I am going back to my workplace well equipped. Thank you.
It has been the best training course I’ve attended in my career. The course was well organised and the consultants were excellent.
The presentation of the topics was excellent. It was practical and very interactive. We shared regional experiences which made the presentation very lively.
I enjoyed the course and would love to come back to LCT in the future.
I have learned many new things which have reshaped my thinking. I am going back to my workplace well equipped. Thank you.
Excellent.
I enjoyed the course and would love to come back to LCT in the future.
It’s my first time with LCT and it won’t be my last. Thank you.
I really liked the participatory aspect of the training. I learned much that will be very useful for my new job.
I really liked the participatory aspect of the training. I learned much that will be very useful for my new job.
Great customer services
I have attended courses with other providers and they have been extremely rigid. I liked the way that LCT was flexible in accommodating our requests. I get the sense that LCT re...
Instructors were excellent and appreciated the constant referral back to, not only the course objectives but the personal objectives we as students had. The Tuesday Networking ...
The whole training met all my expectations – and more!
I found the LCT to be helpful, flexible and friendly. I enjoyed the course and look forward to returning to LCT.
Wonderful experience. The acquired knowledge and skills will be translated to practical experience in in my role.
I thank you all for giving me the opportunity to be in London and be a part of this very interesting and challenging training
The course was very well tailored to our requirements and we look forward to booking additional courses in the next financial year.
I enjoyed the training, especially the presentation skills of the training consultant; coupled with their of depth knowledge of the various topics covered. I hope to return to ...
It was an excellent course. I like the use of different trainers
The training was refresshing and will add value.
A wonderful experience. Professionalism at its best
I will be recommending this refreshing programme to my employers.
It has been the best training course I’ve attended in my career. The course was well organised and the consultants were excellent.