Course description
Become a Better Listener at Work - (Power Session)
Good listeners make other people 'feel valued'
Want a 2-hour power session to help your employees become better listeners? If so, this short course is perfect.
Active listening is the foundation of successful communication. It can promote a feeling of being valued or heard or create a feeling of trust, improving working relationships with fellow employees and making it a valuable workplace skill.
By the end of this 2-hour power session, you will be able to
- Identify ways to become a better listener.
- Explore different types of listening techniques.
- Understand why people don’t listen.
- Understand what good and bad listening is.
Upcoming start dates
Suitability - Who should attend?
Perfect for anyone seeking to become effective listeners.
- Front Line Staff
- Administrators
- Supervisors
- Team Leaders
- Managers
Outcome / Qualification etc.
- Builds trust and strong relationships.
- Helps to resolve conflict.
- Prevents us from missing key information.
- Build more knowledge.
- Identify or anticipate problems.
- Encourages you to understand before responding.
- Become more innovative and creative.
- Diffuse arguments & turn negatives into potential opportunities.
Course delivery details
Course Overview
- 2-hours
- Delivered in-person or virtually.
- Suitable for individuals or groups.
- Includes certification.
Course Dates
Simply choose a date that best suits your team.
Bespoke Design
We can tailor or bespoke this session to your staff or industry.
Expenses
Looking to Train Your Team?
Good news, we charge per session, not per person. This means you can add up to x15 people per session for a fixed day rate cost.
- Key course notes
- Interactive & fun training
- Certificate of achievement
Your Next Step?
Yequest a full quote or brochure by completing short form below.
Why choose Live and Learn Consultancy
Excellent rating on trust pilot
80% of client's re-book training
Face to Face or Virtual Classroom delivery
Customer Outreach Award 2019
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A Leading UK Provider You Can Trust
Established since 2010, we are a leading national training provider who deliver powerful soft skills training courses for your employees. Rated excellent on Trustpilot, bespoke course design available, we train small or large companies....