Course description
Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This training and workshop will give new administrative assistants tools that will make them that person that the office can’t live without.
In the Administrative Support course, delegates will learn the core skills that will help them use their resources efficiently, manage their time wisely, communicate effectively, and collaborate with others skillfully.
The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
Upcoming start dates
Suitability - Who should attend?
You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes if you are using the eLearning modules. There are no pre-requisites for this training, hence anyone can attend.
Training Course Content
- Module One: Getting Started
- Module Two: Getting Organized, Part One
- Module Three: Getting Organized, Part Two
- Module Four: Managing Time
- Module Five: Getting It All Done On Time
- Module Six: Special Tasks
- Module Seven: Verbal Communication Skills
- Module Eight: Non-Verbal Communication Skills
- Module Nine: Empowering Yourself
- Module Ten: The Team of Two
- Module Eleven: Taking Care of Yourself
- Module Twelve: Wrapping Up
Course delivery details
Direct delivery via tutor-led training session, offering you interactive training in a small classroom setting or engaging eLearning modules. The sessions are packed with exercises and hands-on experiences, thus enabling you to translate what you have learnt in the course to the workplace and professionally.
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Lion Heart Consulting
LH consulting is your premier destination for accredited courses. Whether you are complete beginner or veteran looking to gain your professional qualification or up skill your soft skills, we offer a full range of courses. We consider that giving your...