It focused on discussion and the participants needs, not a linear progression of only some useful things. The examples used were clear and real and made things easy to visualise...

Engaging, energetic and there was never a dull moment. The course content was relevant and I am taking a great deal away from this experience

We didn't just learn - we explored together. Everything was shown in practice - it was ALL relevant. It wasn't stuffy, I felt at ease and supported

Excellent – Encouraged thought process and common sense logistics which can be applied to every day scenarios. Adaptable approach and realistic expectations. Guidance to achieve...

Incredibly enthusiastic & passionate programme leader - really inspired me to challenge some of my preconceptions and fixed ideas

Really interactive, high levels of energy from the course leader - really instructive. Tools that I can take away and use straight away, not just theory

Excellent. Great discussion. Good to interact with 'peers' to get the feeling of not being alone. Passionate and knowledgeable presentation of concepts

Good overview and explanation of various ideas and theories without saying 'you should do this'

Excellent. Engaging. Learning from other people's experiences - group discussion. NOT a classroom type course. Very interactive

Covered all areas I needed to learn in an interactive way. Made it enjoyable and easy to see how it can be used in the work place. Very knowledgeable and inspiring trainer made ...

Great trainer, very interactive, great use of examples, lots of food for thought, size of group was perfect

I have got so much to take away from this course that I can't wait to put into practice

It has completely changed how I will approach line management. It has provided me with lots of useful tools to be an effective manager. Excellent presentation!

Really well delivered, great use of examples in real life experience. Group interacted well. Matthew's experiences really helped put the point across.

Outstanding material and structure. Easy to follow ideas and strategies. Awesome trainer - knowledgeable, confident and fun

Informative, useful, non patronising. Plenty of tools and techniques to develop further.

The course was delivered in an engaging, enthusiastic manner with key learning skills carefully put across so they could be understood.

Some great tools to apply and use in my working role. Well presented... Very clear and concise.

I now feel much more confident about taking on my new role. I think that everything we have done will help me face my new challenges.

Very thorough. Encouraged discussion which leads to learning from others. Matthew was very enthusiastic which is catching!

Excellent pace and good mix of practical, theoretical and anecdotal examples to keep interest high. Very applicable to real life management.

Fantastic instruction and methodical approach throughout. Lots of opportunities to answer questions and participate. Very approachable. Excellent notes.

It has provided tools to help me deal with difficult situations and opened my eyes to others in the office and how I can help them reach their goals and ambitions.

I'm new to my management role and this course is exactly what I needed to set me on my way.

Informative, engaging, inspiring. Well-delivered, good pace, excellent facilities and top trainer!