Course description
Banking Operations Essentials
This course explains the drivers of excellence in delivering a banking service. It looks at banking operations from the customer’s standpoint.
This course demonstrates the importance of understanding the impact of internal culture on quality.
The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.
Upcoming start dates
Suitability - Who should attend?
This course is suitable for:
- Managers who wish/need to broaden/deepen their knowledge of the factors affecting banking operations.
- Those who wish to gain a more comprehensive insight into banking operations.
Outcome / Qualification etc.
Upon completion of this course, you will:
- Learn how strategy is executed through effective and efficient processes.
- Examine why innovation is so valuable to banks.
- Understand the key drivers of the new world of banking.
- Develop a practical perspective into contemporary work practices in your field.
- Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.
Training Course Content
Banking Operations – Process Governance
- The opportunities for improvement
- Continuous improvement tools
- The cost imperative
- Process performance indicators
Banking Operations – The Role of Innovation
- Key concepts in innovation
- Recent innovations in banking
- Product innovation
- Agile design thinking
Online Banking
- Trends that will change the banking industry
- The growth of “non-traditional” banks
- Green Finance
- Fintech
Site Visit
- Industrial visit to a relevant organization.
- An insight into the internal working of companies.
- An opportunity to learn through interaction with practising professionals.
Why choose London Business Training & Consulting
Management consultation service
Paperless service delivery model
Flexible open course schedule
Expenses
Course Price: £3435.00 + VAT
Get Inspired! Watch the Video
Customer Outreach Award 2019
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Request info
London Business Training & Consulting
London Business Training & Consulting (LBTC) is the UK’s premier business and management training and consultancy service provider. LBTC offers 600 management training courses in sixteen (16) subject categories of durations ranging from 1 day to 11 weeks. This includes 90-minute interactive live...