Payroll Apprenticeship Level 3 Apprenticeship

At the end of the apprenticeship, the successful candidate will possess the following skills and abilities:

• Proficiently process payrolls for an organisation, whether for their employer or on behalf of another entity, ensuring compliance with statutory regulations, contractual obligations, and internal controls.
• Demonstrate business and customer awareness, delivering excellent customer service to employers, clients, and employees.
• Utilise payroll software efficiently for processing tasks, while also being capable of performing manual calculations when necessary.
• Handle payroll-related changes resulting from life events, ensuring accurate net pay calculations.
• Interact effectively with internal and external stakeholders, such as HR and Finance teams, clients, and government departments like HMRC and The Pensions Regulator.
• Adapt to various work environments, whether functioning within a team under a leader/manager or taking sole administrative responsibilities.
• Thrive in a high-pressure work environment, delivering precise outputs within tight deadlines, such as weekly or monthly payroll cycles.
• Collaborate effectively with colleagues, prioritise tasks, and exhibit flexibility to maintain a high-quality service under pressure.
• Address and resolve payroll-related queries and complaints from employees and stakeholders.