Course description
Do you want to create the best possible customer experience for your target market while improving customer engagement and retention rates to increase revenue and customer loyalty?
The DMI Customer Experience (CX) Certificate can help you achieve that! In this course, you will learn how to understand the changing nature of customers and design an impeccable customer experience.
Once completing your DMI CX certificate, you will benefit from completing the DMI Professional Diploma in Digital Strategy and Planning. Alternatively, our Digital Marketing Career Programme is the preferred route for students looking to kickstart their careers as Digital Marketing Professionals.
Upcoming start dates
Suitability - Who should attend?
For aspiring and practising Customer Experience (CX) professionals
Outcome / Qualification etc.
Official DMI Associate Certificate in Customer Experience
ITonlinelearning is a verified DMI Authorised Partner (AP), which means that this certification has been rigorously assessed and approved to meet industry standards.
Training Course Content
- Stay motivated and manage your time effectively through regular one-to-one follow-ups with your certified Tutor and Study Coach
- You have 24/7 access to your online courses, so you can study at your own pace and save on travel costs
- Your official certification means that your experience is validated through industry-recognised material and highly valued in the UK (and the world!)
- Your CV and LinkedIn profile will receive complete makeovers from your Recruitment Advisor to make sure you maximise your chances of securing rewarding opportunities
- Career and recruitment support gives you advice on how to secure and succeed in job interviews, including mock interviews and exclusive interview preparation tailored toward your prospective company and role
- Your expert Career Consultant will help you choose the right certification, and combine it with strategic guidance to make sure you achieve success in your professional journey
Why choose ITonlinelearning
Helping students since 2007
Join thousands of successful graduates working around the world
Accredited training approved at the highest level
Customer Outreach Award
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Expenses
Through our third-party partnerships with Premium Credit, and ITOL Finance we are able to offer our students a stress-free alternative to paying a lump sum. You can spread the cost of your studies over affordable monthly payments. These finance options may be used to cover course fees, exams, and any study manuals you might need. If you do not qualify for Premium Credit, you may qualify for in-house finance through ITOL Finance.
Continuing Studies
- Junior CX Designer
Average salary : £36k per year
- Customer Insight Manager
Average salary : £44k per year
- CX Designer
Average salary : £69k per year
You will succeed in your studies and have an exceptional CV – because you’re supported by a team of Career Advisors, Qualified Tutors, Mentors, Study Coaches, and Recruitment Specialists. Since 2007, ITonlinelearning has proven that expert support increases your chances...