Understanding and Managing Human Error - Essential Skills for the Transport Manager

Transport managers in all sectors are facing a major challenge – the issue of driver error. It's crucial that this risk is fully understood and carefully managed in today’s commercial environment.

Research published in 2024, based on data from the government’s Office for National Statistics, suggests that, on average across the UK, driver error is responsible for some 67% of road accidents every year. That statistic sounds straightforward, but does it tell the full story? Is this more complicated than it first appears?

This one-day seminar looks in detail at the topic of managing human error, an issue which is of special importance to transport managers since they are legally responsible for the safe operation of the vehicle fleet under their control.

Human error can not only damage the organisation's commercial reputation and lead to loss of revenue but, more importantly, errors can lead to accidents, injuries and, potentially, loss of life. The expert trainer will help you identify different ways to review and improve work processes to reduce the chance of human error in your organisation.

Using references to the work of leading academics in the field of human error, international case studies will be discussed to help embed the learning; and topics will be introduced both to challenge understanding of the issues and to form the basis of a robust safety management plan.

By attending this event you will enhance your professional skillset which, in turn, will support your position as a specialist member of your organisation's management team. And, in addition, by providing a valuable insight into the management of human error, this webinar will improve the performance of the transport operation, and the company in general.