Course description
ISO 9001:2015 Internal Auditor
For individuals and organisations seeking to understand how to undertake a holistic and systematic approach to internally auditing a Quality Management System against the requirements of ISO 9001:2015.
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Upcoming start dates
1 start date available
Training Course Content
Module 1: Introduction to ISO 9001:2015
- Terms and definitions of a Quality Management Systems & the Standard
- Requirements and purpose of ISO 9001:2015 and a QMS
- ISO 9001:2015 & the related family of standards
- PDCA (Plan, Do, Check, Act) Understanding the Improvement Cycle
- QMS Principles
Module 2: Internal Auditing a Systematic Approach
- Types of audits
- Auditing techniques & skills, risk based and evidenced based approach
- Phases of an audit (Prepare; Perform; Report; Revisit)
- Clauses 4 to 10 understanding of requirements for audit
- Risks & Opportunities; Management of Change; Legal & Other Requirements; Design & Development; Objectives
- What we audit for: ‘ICE’ Conformance; Effectiveness & Improvement
- Non-Conformance; Correction; Corrective Action; Root Cause Analysis
- Assessment of Audit documentation (Objective & Subjective Evidence)
- Audit reporting and follow up
- Case studies
Module 3: Internal Auditor
- Roles, responsibilities and leadership skills of an internal auditor and their team members
- Managing the audit programme; scheduling of internal audits
- Auditor Attributes & Behaviours
- ISO 19011:2018
Module 4: Quality Control
- Evaluation of the internal audit process and improvement
- Understanding the benefits of a QMS and ISO 9001:2015
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