Course description
This human factors course explores how to proactively manage human failure, which is crucial to preventing major accidents, occupational accidents and ill health, and improving an organisation's overall performance. The course covers how to proactively manage human error and non-compliance, analyse human failures contributing to incidents, and manage performance under pressure.
This is module two of our Human Factors in the Chemical and Process Industries training programme, which provides practical insight into the key human factors issues facing the industries. You can attend as a one-off course, or alongside our other human factors modules to get a comprehensive overview of the subject.
Upcoming start dates
Suitability - Who should attend?
- HSE managers and advisors
- Operations managers
- Safety engineers
- Chemical/process engineers
- In-house human factors advisors eg COMAH operators' 'intelligent customers'
Outcome / Qualification etc.
Learning outcomes
- Understand how to reduce human error
- Understand how to manage violations
- Understand how human failures contribute to incidents
- Understand how to manage performance under pressure
Training Course Content
Reducing human error
- What makes error more likely?
- How can we make people safer?
- Identifying safety critical tasks
- Analysing tasks
- Conducting human reliability analysis
Managing non-compliance
- The significance of non-compliant behaviour in incident causation
- Different types of non-compliance
- Factors that provoke non-compliance
- ABC analysis – a tool to understand decision-making in the context of non-compliant behaviour
- What can be done to reduce the likelihood of non-compliance
Human factors in incident investigation
- Human factors in the investigator (common human failings in investigators; interviewing skills – best practice)
- Human factors in the investigation (key steps; recent best practice guidance; case study)
Managing performance under pressure
- Understanding stress and its consequences
- Causes of stress: chronic and acute
- Managing pressure at work
- Improving resilience
Reviews
Average rating 5
Expenses
Please visit the IChemE website for up-to-date course prices.
Discounts are available to companies booking more than one place. Bookings must be made at the same time to receive the discount.
2 places – 10% discount
3 places –15% discount
4 or more places – 20% discount
This course is available for in-company delivery, either on-site or online. Content can be tailored to your specific requirements. Contact IChemE to request a quotation.
Request info
Institution of Chemical Engineers
IChemE is the qualifying body and learned society for chemical, biochemical and process engineers. We facilitate the development of chemical engineering professionals and provide connections to a powerful network of around 30,000 members in more than 100 countries. We are...
Human Factors in the Chemical and Process Industries took my understanding of human factors to a new level. It is geared towards providing practical support to delivering a huma...