Course description
Business Writing and Communications - 1 Day Course
This course was designed by an award winning Certified Master Office Professional and highly successful past senior assistant. This enables the delegate to get real world examples and techniques not just the theory of what one should do to be more efficient and successful. Anel travels and trains all around the world which enables her to benchmark with some of the best and brightest minds in the industry so the content is always relevant, based on the latest trends and relevant to global developments.
Communication has always been a central part of the role of any personnel. Your proficiency level will greatly enhance your profile and efficiency in your role. Your ability to communicate professionally and confidently will also enhance the brand of the company that you work for and improve customer and team relations. Good communication reduces errors and misunderstandings; it saves time and drives performance. This course has been designed to help you communicate with more clarity and confidence.
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Suitability - Who should attend?
This course was created for any professional or administrative staff wanting to improve their business writing, presentation skills and general communication skills.
- Any functional Manager looking to improve their business writing and communication skills
- Administration Managers
- Senior Assistants
- Executive Personal Assistants
- Executive Assistants/ Secretaries
- Office Managers
- Anyone with English as a second language looking to communicate more effectively
Outcome / Qualification etc.
By attending you will acquire the following skills:
- Learn how to communicate professionally through the correct communication channel
- Create higher quality emails, letters and other written communication
- Improve your minute taking and report writing
- Effective presentation skills: get the confidence to speak in public
- Create compelling content and learn how to present it
- Looking & feeling confident – practice your voice and body language
Reviews
Average rating 4.7
Excellent speaker and Exceptional arrangements from Innoverto
Thanks to Anel, she provided valuable lessons and information, added more confidence to our public speaking. and to control our body language.
Ms. Anel was able to present her presentation well. She was very informative. Her tone of voice is very good which makes us understand her very well. However, I thought more wri...