Impact Factory is our training consultant of choice. Not just because of their unique practical and fully experiential way of delivering training which is the most effective I h...

The programme has helped our Customer Service staff become much more confident in delivering high-quality service to our customers. Increasing our service delivery will have a c...

Excellent course! It was structured to include all the attendees but also to give each one of us individual and constructive feedback. I came away with positive suggestions whic...