Course description
Writing Clear Business Communication (Virtual)
Effective writing seldom, if ever, “magically materializes” on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.
This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the “keep it simple and direct” approach.
Upcoming start dates
Suitability - Who should attend?
Prerequisites
None
Who Should Attend
This course is designed for anyone who needs to better manage their time and manage multiple priorities.
Outcome / Qualification etc.
What You Will Learn
You’ll learn how to:
- Plan and prioritize each day’s activities in a more efficient, productive manner
- Establish strategies to execute priorities and overcome procrastination
- Understand how to make trade-offs when faced with fire drills
- How to set and communicate boundary conditions
Training Course Content
Getting Started
- Introductions
- Course orientation
- Participants’ expectations
Foundation Concepts
- Exercise: A day in your life
- Resources to implement change
- o Mind-set
- o Tool-set
- o Skill-set
- What is your time really worth?
- The dynamics of procrastination
- The myth of multi-tasking
- Brain Rules – how to optimize your efficiency
Organization and Prioritization
- Time management best practices
- Goal setting
- Exercise: Identifying your priorities
- The importance of organization
- Time management framework
- Prioritizing time
Time Management Techniques
- Tips for managing time
- Nine ways to overcome procrastination
- The STING technique
- Managing your time
- o Handling unplanned urgencies
- o Dealing with information overload
- Delegation and managing others’ time
- Creating your personal action plan
Why choose IIL Europe
2,000,000+ people trained by IIL
50,000 annual online conference visitors
2,000+ companies have chosen to partner with IIL as their Learning Partner
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IIL Global
We bring sharp thinking, unwavering integrity, and a passion for innovation to every interaction. That's how we build trust and deliver exceptional service with groundbreaking solutions for our clients, partners, and colleagues. By leveraging our global network, we deliver the...