Course description
Project Stakeholder Relationship Skills (Virtual)
This course is designed to provide project managers with the ability to:
- Analyze the complexities of major stakeholder relationship categories
- Apply the most appropriate interpersonal relationship skills to the different categories of relationships
- Align the dynamic needs of the stakeholders with a project’s objective throughout the project life cycle
Upcoming start dates
Suitability - Who should attend?
Prerequisites
Basic understanding of project management
Who Should Attend
This program is designed for functional/line managers, program managers, project managers, and anyone who deals with various stakeholders on a regular basis.
Outcome / Qualification etc.
What You Will Learn
At the end of this program, you will be able to:
- Gain a deep understanding of the Scrum Framework – the theory, practices, roles, rules, and values – as defined in The Scrum Guide
- Understand, in detail, the role of Scrum Master, and how the role interacts with different members of the Scrum Team and other stakeholders
- Master the Scrum principles to better understand their application when returning to the workplace
- Understand how to construct an effective development team with an appropriate mix of skills and experience
- Know how to act as a servant-leader for the Scrum Team, promoting and enabling self-organization to create high-value products.
- Learn how to facilitate Scrum Events and remove impediments to the Scrum Team’s progress
- Help Scrum Product Owners shape and refine product backlogs to guide early and incremental delivery of valuable products
- Drive adoption of the Scrum framework for more effective product and solution development, working with stakeholders and other Scrum Masters to improve its effectiveness
Training Course Content
Foundation Concepts
- Stakeholders and project success
- Stakeholder management research
- Managing stakeholder relationships
Identifying Stakeholders
- Stakeholder categories
- Stakeholder relationships across the project life cycle
- Tools and techniques for identifying stakeholders
Assessing Stakeholders
- Assessing stakeholder relationships
- Recognizing stakeholder attitudes toward the project
- Analyzing stakeholders
- Using other types of stakeholder assessments
Building Stakeholder Relationships
- The importance of psychological safety
- Building trust and getting results
- The anatomy of trust
Navigating Challenging Situations
- Dynamics of conflict
- Responding to conflict
- Managing difficult conversations
Why choose IIL Europe
2,000,000+ people trained by IIL
50,000 annual online conference visitors
2,000+ companies have chosen to partner with IIL as their Learning Partner
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IIL Global
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