Operational Excellence Across 3 Critical Spheres

Operational Excellence Across 3 Critical Spheres

Having worked in just about every corner of the world, Dr. Zeitoun has seen firsthand how challenging it is for organizations to achieve operational excellence in the midst of uncertainty. Reflecting on the opportunities he has had working across the globe, Dr. Zeitoun will explore a model for operational excellence that supports a foundation for creating a dynamic, high agility environment poised to deal with the ever-increasing pace of change.The model consists of three critical spheres or enablers: process autonomy, digitally capable people, and agile delivery-focused governance. A fast and delicate balance is needed between the spheres, and each has its own individual gauge and impact. These spheres also have an integrated effect, as they work in tandem to achieve a higher excellence scale and shape the way we work into the future.

This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.

Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.